Sales Operations Project Manager Job Description

OutboundEngine, the leading done-for-you marketing automation platform for small businesses, is looking for a Sales Operations, Project Manager.

Founded in 2012, OutboundEngine has helped over 10,000 small business owners market themselves by doing it for them. OutboundEngine automates email and social media marketing for small businesses by combining a simple, easy-to-use SaaS platform with professionally-written and beautifully-designed content. Our clients spend less time on marketing and more time serving their customers, and their customers get valuable content that they’re excited to engage with.

OutboundEngine is one of the fastest growing tech startup companies in the nation, ranked number 95 by Inc. Magazine. We are based out of Austin, Texas, where we have been named a "Best Place to Work" winner for the last four years by the Austin Business Journal.

What you’ll do:

• Function as Project Lead and manage end-to-end projects for department heads in one or many of our key departments, with a heavy focus on Sales
• Use Salesforce to create reports and pull data to help sales achieve goals
• Assist on teammates’ projects, adding value and efficiency to get priority things done for the business quickly and with quality – build reports, run analyses, build/present trainings, design workflows/processes, etc.
• Identify areas of inefficiency in Sales and propose projects that would resolve problems and add value
• Collaborate with members of all levels of the business to execute solutions and improvements that make others’ lives easier and our business more successful
• Continuously analyze and obsess over front line Sales KPIs and SLAs, always hunting for a way to improve them
• Work with our technology vendors and assist the Administrator of these tools to keep them high functioning and running smoothly
• Help train our sales team on Lead Management and Pipeline Management best practices and be an expert knowledge source for Sales Operations and strategy questions from the sales team
• Assist the Data team in keeping our Lead Pool clean of duplicates, properly distributing to our sales team, and capturing helpful data as to the quality of our sources 

Experience you should have:

• 2-5 years of experience in a Project Management, Sales support, or other project oriented role
• 2-5 years of experience with Salesforce, bonus if you have a Salesforce Admin Certification
• A killer work ethic and a true ability to self-motivate – autonomy is an important part of this role
• Exceptional organizational skills
• The ability to learn new systems and technologies quickly and thoroughly
• A results focused outlook on performance, time management skills, and respect for deadlines
• Innate critical thinking and problem solving skills
• Working knowledge of Salesforce.com, Excel, and Google apps
• Excellent communication skills (written and verbal), and a strength in addressing a variety of business audience

What’s in it for you:

• Competitive guaranteed base salary with opportunity for performance bonuses
• Insurance (medical, dental, and vision) - active after first full month of employment
• Unlimited PTO
• Leadership / Career Development Programs
• Paid parking, bus or rail pass
• Kitchen stocked with lots of snacks and beverages for you
• Company paid/sponsored monthly events including monthly happy hours
• Casual dress and energetic work environment
• An awesome work environment and culture - voted Best Places to Work in2013, 2014, 2015, and 2016 by Austin Business Journal