About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

What Your Days Will be Like:

The LifeMart Account Coordinator is primarily responsible for administrative support for our largest discount merchants as well as ownership over a subset of small to medium-sized merchant accounts as assigned. Must use independent judgment and strong organizational skills to ensure LifeMart merchant accounts are maintained and optimized to help create a positive member experience and maximize company revenue streams.

What You'll Be Working On: 

• Using a set of online tools, responsible for daily, weekly, and monthly onboarding, reporting, and quality assurance for multiple LifeMart merchant accounts.
• Serve as the main liaison between LifeMart Account Management team and LifeCare Customer Support team as it pertains to merchant base and offer assessments.
• Perform bi-annual competitor review highlighting merchant base and offer assessments.
• Manage day-to-day responsibilities, workflow documentation, and strategy development for assigned accounts.
• Additional responsibilities as assigned by management.

What You’ll Need to Succeed:

• Bachelor’s Degree and 1-2 years of professional work experience.
• Experience working in e-commerce focused working environment, preferred.
• Experience working within an account support role preferred.
• Technical Proficiency:
  • Basic understanding of the online marketing process. 
  • Able to learn quickly and understand the full capabilities of LifeMart and its online systems. 
  • Able to learn and understand basic reporting systems. 
• Ability to multitask, detailed orientated, and excellent proofreading skills are essential for this position.
• Able to meet deadlines and respond positively to changes.
• Strong communication and interpersonal skills.
• Ability to work effectively with all levels across all internal departments.
• Team Player: willing to go the extra mile on a small team to complete the tasks at hand.

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).