Account Coordinator

| Hybrid
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ABOUT ADACTION

At AdAction, you’ll be working with an innovative group of performance marketers in the ever changing AdTech industry. Our goal is to drive quality traffic at scale for our clients with a primary focus of driving real value for our end consumers. At the heart of everything that drives AdAction are the people who work here and strive to make an impact on the success of the business.

Our people love working at AdAction because they’re challenged by unique and difficult problems in a nimble startup environment that’s backed by six plus years of success in performance marketing. Our employees also enjoy perks and benefits like:

  • Health, vision, and dental insurance
  • Up to 6% 401k match with no vestment period
  • Generous PTO
  • Flexible work schedule
  • Monthly team outings and happy hours
  • Easy access to downtown Austin
  • Weekly catered lunch

POSITION SUMMARY

AdAction is searching for a strategic and results-oriented Account Coordinator to work with our mobile app and web developer clients to maximize their revenue. The successful candidate will be responsible for crafting data-driven insights to upsell and cross sell, renew contracts and ensure our publishers are utilizing the full capabilities of the AdGem Monetization platform. This individual will be responsible for managing and growing AdGem's established publisher relationships in the mobile space and seeking new opportunities with new clients to grow revenue. 

RESPONSIBILITIES

  • Track, maintain and manage top strategic developer accounts through AdGem’s proprietary tools.
  • Proactively identify and execute growth and optimization strategies for existing partners.
  • Upsell partners to ensure they are taking full advantage of AdGem's product offerings.
  • Engage, review, and critique developer’s existing and upcoming mobile and web products that leverage AdGem’s products and services to maximize revenue opportunity.
  • Deliver regular performance reviews for publishers with data-driven and actionable insights.
  • Daily account management and support to ensure developer satisfaction with products.
  • Assist in new developer recruitment through prospecting, outreach and integration support.
  • Strive to exceed client expectations and objectives.
  • Be knowledgeable of the general technical features of our product to efficiently oversee technical integration with publishers. 
  • Collaborate with internal teams, including Sales, Product, Marketing and BI on product positioning, campaign strategy and operational execution.
  • Contribute strategically to the growth and direction of AdGem’s products, strategies and services.
  • Stay up-to-date on industry trends, companies, and opportunities.
  • Execute in a fast-paced, constantly evolving, team environment.

EXPERIENCE & QUALIFICATIONS

  • BA/BS required.
  • 1+ years of experience in a data-driven environment, managing multiple stakeholders (internal or external).
  • Experience in business development, account management or account coordinator roles.
  • Experience in performance media related organizations is a plus.
  • Must be results-oriented and possess an entrepreneurial spirit that thrives in a demanding, fast-paced work environment.
  • Motivated individual with a positive attitude, who consistently strives to achieve goals in a manner exceeding expectations.
  • Must be an independent problem solver that is able to identify issues and areas of growth and drive solutions to improve.
  • Excellent communication and presentation skills, both written and verbal.
  • Strong organizational skills with an ability to multitask and problem solve.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • Starting Work on Greenfield ProductsLanguages
    • ReactLibraries
    • SpringFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Amazon Web ServicesDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • Outreach.ioLead Gen

Location

We are in SW Austin, only 15 minutes from the best restaurants and bars on Rainey Street.

An Insider's view of AdAction

What are some social events your company does?

We pride ourselves on building strong relationships with team members outside of the office. Everything from volunteer events to happy hours for new hires, there's always something on the calendar that promotes team building. Our big event is the annual retreat, which is how we bring our Austin and Denver offices together in a fun setting.

Seth

Business Intelligence Analyst

What projects are you most excited about?

Over the last year, our BI team has built data infrastructure that allows Account Managers to be as strategic as ever. With new ad units and inventory continuing to evolve, it excites me seeing how this improvement is facilitating the recommendations we make to advertisers to maximize scale and ROAS.

Sarah

Director, Strategic Accounts

How has your career grown since starting at the company?

Since starting at AdAction, my career has grown significantly. Initially starting out on the AdOps team, I entered the Action360 program and got the opportunity to learn the Ins and Outs of the company and Account Management team. Fast forward to now and I've just hit my one year anniversary as an Account Manager!

Matt

Strategic Account Manager

How would you describe the company’s work-life balance?

Work-life balance at AdAction is amazing! As a father of 2, I have a lot of commitments outside the office. Everyone has clear individual & dept. goals and as long as you are achieving those you can structure your day to ensure you don't miss the important things in life. In my 5+ years here I've never missed a single event my kids are involved in.

Jason

Senior Business Development Manager

What are AdAction Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
New hires receive a home office stipend to set up their home office and are not required to come into the office if they work better remotely.
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
AdAction has a women's group which has a mentorship program and other company sponsored learning events.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AdAction's Flexible Spending Account helps employees cover out-of-pocket medical expenses with pre-tax contributions.
Disability insurance
AdAction offers long term disability insurance that covers up to 60% of an employees salary for up to 11 weeks.
Dental insurance
AdAction covers 70% of employee and dependent premiums for dental coverage.
Vision insurance
AdAction's vision insurance plan provides 100% of premiums covered by the company.
Health insurance
AdAction's health insurance plan with UHC covers 70% of premiums for employees and their families. Employees are given three plan options to best fit their needs.
Life insurance
Wellness programs
We provide an annual $500 wellness stipend to ensure employees are living their best life.
Mental health benefits
We provide access to an EAP program for employees needing help in any aspect of life.
Financial & Retirement
401(K)
401(K) matching
AdAction's 401(k) retirement plan matches 100% of employee's contributions up to 6% of their annual base salary, with immediate vesting for matched contributions.
Child Care & Parental Leave Benefits
Generous parental leave
AdAction offers up to 16 weeks of paid parental leave.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Employees are eligible for up to 4 weeks of PTO annually. Coupled with our flexible work from home policy, employees are able to really take the time off they need to do whatever they please.
Paid volunteer time
Paid holidays
All employees are granted paid time off to observe all major holidays.
Paid sick days
Office Perks
Company-sponsored outings
AdAction really values team outings, so we have a minimum of one unique outing each month! That's on top of happy hours, volunteer events, holiday parties and our annual all-inclusive staff retreat.
Free snacks and drinks
AdAction has a fully-stocked kitchen with unlimited granola bars, snacks, fruit, coffee, and LaCroix! We also have some essential lunch items like PB&J for days employees are in a pinch for a meal.
Some meals provided
AdAction provides a weekly catered lunch on Thursdays.
Company-sponsored happy hours
Whether welcoming a new employee or taking advantage of some nice weather, AdAction loves to get together for some apps and craft brews!
Onsite office parking
No need to worry about where to park at AdAction! We have a parking lot which is completely free and it also backs up to a major RTD station for those wishing to take the train in.
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
All new hires (whether fully remote or not) are offered a $1,000 stipend to set up their home office.
Onsite gym
Professional Development Benefits
Job training & conferences
AdAction offers a $1500 annual L&D stipend to help employees learn and advance their careers.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Paid industry certifications

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