Who we are and what we are about

Drumroll is infatuated with the WHY. Our focus is on turning often overlooked moments into meaningful connections, in memorable and measurable ways. From removing internal barriers, to creating a holistic experience journey, to extending the relationship between a customer and a brand, we are designed to build BRAND LOVE. To deliver on that promise, we’ve built a team comprised creative, problem solving experts. We don’t have dedicated strategists. Around here, good ideas come from everywhere.

The Gig

The Account Director will head a dedicated account team to fulfill the agency’s vision of delivering best-in-class, strategically sound solutions.  The ideal candidate will excel at thinking outside of the box when problem solving or working to bring innovative ideas to life within our highly collaborative and dynamic workplace. Being a strategic lead in helping solve the over-arching business problem is a must.

This position will work to foster client relationships, ensuring satisfaction and account viability, while being an authoritative voice in driving and  developing, the overall strategic direction of the client’s business. They will manage client communications, budgets, internal team communication, project schedules, etc for clients with both  B2B and B2C needs.

As a key part of the agency's client-facing team, this role will work along side agency leadership, creative teams, development teams and other departments to produce and launch great work to drive a holistic and end-to-end approach to answer our client’s business needs.  

Who you are

The Ideal candidate is a strategic-powerhouse. Confident, yet unassuming leader, a self-starter, fun & personable, responsible, always “big picture”, while being detail oriented and both a client advocate and an agency champion. Prior senior-level account management experience working with large fortune 500 clients in a leading account role is a must, preferably at a digital agency. Must also have experience working with interactive/digital advertising. Experience driving agency process in delivering digital audience engagement and consumer life cycle marketing with hands on experience in implementing best-in-class social integration, initiatives and tactics is preferred.

If you match the above skill set and a dynamic environment focused on innovation sounds exciting, this may be the opportunity for you. We want this to be the best job you have ever had.

What you gotta know

• 10+ years previous advertising agency account management experience. Interactive Agency experience is required, traditional agency experience is a plus.
• Must be able to actively develop and lead over-arching client strategy for supporting programs in a B2B and B2C capacity.
• You are comfortable and can own building a strategic deck for your clients.
• Experience pitching new business, developing the pitch, and working as a strategic lead on the pitch team
• CRM experience ideally running a sizable scaled programs is preferred
• Social campaign experience is also preferred 
• Fortune 500 client experience preferred
• Dynamic, innovative, business savvy personality
• Proven experience at organically growing/scaling business at an agency environment
• Proven track record as a team lead and mentor whose role has been shaping team member’s growth and journey

Coinage

Salary is based on qualifications and experience and is competitive with market value for the position.

Backstage at Drumroll

Life at Drumroll includes a bunch of perks beyond full health, vision and dental coverage, 401k, and the standard basket of goodies.  We also provide an ever-evolving employee experience that includes, birthdays off, Valentine’s half day to show your brand love, monthly birthday lunches, referral bonuses, ping pong, office concierge, stocked kitchen and a killer view from our offices in Downtown Austin.

Yes, we are all living in a COVID world right now, so although it may be possible to start remote, long term this is an Austin-based role.

Next steps       

Please submit your application below, complete with a resume and contact phone.  If your credentials hit all the sweet spots, we will reach out to hear more about you!

Please note that only applicants that meet the requirements will be considered.