Account Executive

| Austin

TrustRadius is the customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain customers. 

As an Account Executive, you will be responsible for acquiring new corporate-level accounts within a defined territory. As the Account Executive, you will have experience with selling SaaS and leading the entire sales cycle. This is an exciting opportunity to join a high growth technology organization during prime growth mode. This position will report to the VP of Sales.

Key Accountabilities

1) Drive Sales

  • Unearth new opportunities using phone, email, LinkedIn, etc.
  • Conduct online demos of the TrustRadius platform through web technologies and web-based presentations.
  • Manage the entire sales cycle and close new business opportunities through a high level of phone activity.
  • Achieve and/or exceed new business revenue targets.

2) Serve as a Voice of the Field

  • Manage sales cycle and present the value of our solutions to Director-and-above level contacts.
  • Use the company’s CRM software to input client interaction insights, key opportunity information and forecast your business on a weekly basis.
  • Collaborate with internal colleagues to continuously improve processes, drive innovation and share best practices.

3) Represent the Culture and the Brand of TrustRadius

  • Assist in growing the revenue and profitability of the company.
  • Acquire and integrate industry knowledge and insight related to general trends, methodologies, emerging technologies and competitors.
  • Hunger for learning and a willingness to constantly improve your performance.

Requirements & Preferred Skills

  • Bachelor’s degree is required
  • 2-4+ years sales experience
  • Proven ability to generate new business
  • Ability to strongly influence decision makers at C and VP levels
  • Experience working with Salesforce or another CRM preferred
  • Superior attention to detail
  • Excellent organizational and planning skills
  • Exceptional written and verbal communication skills
  • Ability to prioritize tasks for highest impact
  • Ability to change in a fast-paced sales environment
  • Exemplary problem-solving skills and ability to take initiative
  • Strong critical thinking skills and ability to simplify problems/situations
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLanguages
    • NodeJSLanguages
    • MongoDBLanguages
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • MarketoLead Gen

Location

Arboretum Atrium office building with skylights, indoor fountains, and greenscape. Abundant restaurant and shopping options within walking distance.

An Insider's view of TrustRadius

How does your team reward individual success?

We acknowledge individuals in our weekly all-hands meeting, everyone’s favorite topic. Teams are pampered for exceeding their goals with outings of their choice. We also have individual awards at our annual holiday party. But most importantly, we high-five each other daily in-person, Slack, or any means possible to acknowledges our daily successes.

Abel

Account Executive

What does your typical day look like?

My day starts with prepping for customers on scheduled weekly calls where we review progress on their goals. I’m primarily reviewing clients top 3 priorities and lining up tactical resources like quotes, talking tracks, and any specific reports. It’s about driving them towards innovative best practices by leveraging Voice of Customer (VOC).

Grishma

Customer Success Manager

How has your career grown since starting at the company?

TrustRadius was my first foray into business, coming from academia. It’s a great place to learn, since we sit at the heart of B2B--with a view into both sides of the equation. As we’ve grown, I’ve worn hats aplenty, from writing to client calls to user research. The mentorship and room to run are invaluable, and make my job so satisfying.

Emily Sue

Research Manager

How do you make yourself accessible to the rest of the team?

It's very important for every team member to know that they can always give me feedback, escalate an issue, and that I'll always listen. We do skip 1-1s, where I meet with team members who report to my management team, small team lunches where I meet with 3-4 people at a time across different departments, and hear what's going on in their areas.

Vinay

CEO

What are some social events your company does?

We host biweekly brew and learns, lead by someone on the team who is passionate about the topic at hand. Topics have included Texas Hold’em, Whiskey 101, Vintage Guitars, and Baseball. It's a great way to learn more about your team and relax on a Friday afternoon.

Katie

Office Manager

What are TrustRadius Perks + Benefits

Culture
Volunteer in local community
TrustRadius participates in local volunteer activities by partnering with Central Texas Food Bank for meal kit making and food drives.
Friends outside of work
Eat lunch together
Intracompany committees
TrustRadius has a culture committee that manage events and programs from our annual holiday party to our Brew & Learns. We also have a Women of TR group focusing on networking and support.
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
TrustRadius has a running club that recently completed the Cap10K.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
TrustRadius provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
TrustRadius hosts company outings regularly including volunteer opportunities, hiking with families and happy hours.
Stocked Kitchen
TrustRadius has a fully stocked kitchen including snacks, coffee, and all the Topo Chico you could want.
Happy Hours
Parking
Our office space has multiple parking areas for our team's use, free of charge.
Professional Development Benefits
Job Training & Conferences
TrustRadius offers employees professional development opportunities like online training courses and the ability to attend job related conferences and seminars.
Lunch and learns
TrustRadius hosts lunch and learn meetings multiple times a quarter.
Promote from within
Continuing Education stipend
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