Account Executive

In this role, you will:

• Serve as the first-point-of-contact for customers across the business.
• Oversee freight acceptance & adherence to our awards and contracted opportunities.
• Manage shipment volume on a daily basis, which includes reviewing available shipments and working with the Account Coordinators on execution.
• Collaborate with our sales team to utilize the most effective capacity on each shipment.
• Create and maintain SOPs on assigned accounts.
• Assist Senior Account Executives with spot quoting, customer portal management, and other tasks as needed.

The ideal candidate is/has:

• Bachelor’s degree in a relevant field of study, preferred.
• Fast-paced and able to multitask in a high-pressure environment.
• Detail oriented, with an emphasis on accuracy & follow-up.
• Able to take verbal/written instructions and execute with confidence.
• Passionate about customer service & solving problems with customer experience in mind.
• Proactive; able to work both independently & collaboratively with other team members to achieve results.
• A polished communicator with exceptional interpersonal skills; both verbal & written. 
• Ability to improve processes and create efficiencies. Proficient in the Microsoft Office suite.
• An “LFG” attitude – once you meet us, you’ll see what we mean.

Why Arrive?

• Apply your experience in the logistics industry to a role with long-term growth opportunities.
• Work in the booming city of Austin, TX!
• Earn a competitive base salary + variable, performance-based compensation.
• Train & collaborate alongside experts in the logistics industry.
• Take advantage of excellent benefits, including health, dental, vision, and life coverage. 
• Invest in your future with our matching 401K program. 
• Leave the suit and tie at home; our dress code is casual.
• Eat for free on Fridays...lunch is on Arrive!
• Sweat it out using our on-site, state-of-the-art gym & yoga studio!
• Recharge your batteries at our fully-stocked caffeine bar.
• Soothe aches and pains with our monthly in-office massages!
• Get active at the MET Center's hike and bike trails and disk golf course.
• Shoot some hoops at our basketball court or serve it up at our tennis court!