Partnership Manager, OJO Marketplace
About OJO
OJO envisions a world where everyone has what they need to own a home. We know that homeownership is one of life’s most complex decisions and access to trusted advice and expertise can be the difference-maker. Through the fusion of machine intelligence and human expertise, we meet people wherever they are in their home journey to provide deeply personalized guidance and support.
Our intuitive technology learns each individual’s needs and preferences to provide a tailored experience whether they’re buying, selling, or managing their home as an asset. We then help them to move forward when the time’s right — with support, knowledge, and confidence.
From our network of top-rated agents we’ll match homebuyers and sellers with the expert who can best support their specific journey. We introduce agents and loan officers to consumers at just the right time, and underpin the connection with tools and insights to ensure a best-in-class experience.
As part of our team, you’ll help create the experiences that help level the playing field in real estate, so that all people — regardless of race, class, or gender — can experience the gateway to wealth and the security that home provides.
Partnership Managers within OJO’s Marketplace drive our business forward by onboarding and optimizing key partnerships that help our consumers navigate the journey of homeownership.
You will be accountable for managing partner relationships, reviewing performance metrics to ensure success, identifying opportunities to improve results for partners and consumers, and putting those opportunities into action. You’re calling the plays and running them.
What you'll do:
- Own and cultivate a book of relationships within OJO's Marketplace
- Ride shotgun during new partner onboarding to establish relationship and day 1 goals
- Routinely review performance metrics to achieve shared revenue and growth goals, while keeping our consumer needs first
- Identify opportunities to expand and improve on each partner’s results
- Team up with partner, product and program counterparts to define test and optimization roadmap, and put into action
- Manage upwards, across, and down the organization to advocate your ideas and move projects and partner performance forward
- Develop expertise in partner’s business, as well as each partner’s channel, to become OJO’s internal expert when questions and/or needs arise
- Synthesize partner performance data on a regular basis to share key insights and results with the business
What we'll need from you:
- 5+ years of relevant partner/account management experience
- Proven record of maintaining and growing multiple partnerships simultaneously
- Customer-first mindset, partners, and end consumers dictate what we do
- Analytical and numbers-driven, you’re not scared to go deep into the data to get answers
- Strong organization and project management skills (internal and external)
- Strategic thinker, you’ll need to think bigger picture while managing the day to day execution for each partner
- Excellent orator across all levels of the organization
- Flexible and adaptable, decisions and changes happen quickly
- Bachelors degree
- Familiar with Looker and Google Analytics
- Previous real estate industry experience
Nice to have:
What do we have to offer?
● You get to work with the best of the best
● A collaborative, respectful environment where your voice will always be heard
● Competitive Salaries
● Equity
● Unlimited/Open PTO Policy
● Dog-Friendly Workplace
● Commuter Stipend or Free Parking
● Optimum Workspace Subsidy
● 70% Coverage of Employee and Dependent Health Premiums
● Promote from Within Philosophy
● Volunteer Program
● Many More – We have a whole team dedicated to making OJO an awesome place to work!
Our Team
With offices all over the world, our award-winning work environments blend meaningful impact and employee satisfaction. We have offices in Austin, Texas; Minneapolis, Minnesota; San Mateo, California; Chicago, Illinois; Toronto, Ontario; and Vieux Fort, St. Lucia.
OJO has received multiple workplace awards, including Fortune Best Workplaces in Technology, Inc. Best Workplaces, and Austin Business Journal’s Best Places to Work. Every person at OJO has a significant impact on our evolving product, team, and culture, which is why we hire the best technical, creative, and operational minds.
Virtual Life at OJO
At OJO, we care and listen deeply to the needs of our team to ensure they are comfortable and have the necessary tools to be productive while working from home during the pandemic. We strive to allow a balance and separation between home and work life, and provide support and a flexible working schedule so that employees are able to focus on what’s important to them. The leadership team at OJO has decided that we will work from home indefinitely. As safety allows, offices will open and employees will have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively, while adhering to safety precautions provided by medical leadership.
OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.