Account Manager

| Austin | Hybrid
Employer Provided Salary: $48,000-$63,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we're taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we've been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
About the Role
Reporting to the Sales Manager, the role of the Account Manager is to manage the ongoing client relationships for Indeed Flex and act as a liaison between our divisions and contracted clients as appropriate.
The main purpose of the role is to provide account management for key clients in line with agreed contracts and KPI's and to provide strategic, unbiased, and objective advisory services which assist clients in improving recruitment processes, productivity, and overall performance.
Requirements

  • 1-2 years minimum of account management experience.
  • RPO/ MSP staffing experience required.
  • Must possess the desire to succeed and be obsessive about hitting contractual targets consistently.
  • Superb ability to build rapport quickly within a face-to-face environment.
  • Have a natural ability to persistently motivate yourself and others by being a great team player!
  • Strong organizational, attention to detail, and time management skills.
  • Strong IT skills and have experience using CRM systems preferably Salesforce.
  • Doesn't over-promise, always follows through on commitments, and ensures no surprises. Uses confirmation and clarification techniques to manage expectations. Actively manages the perceptions of key stakeholders in client accounts.
  • Take time to understand the client's business strategy, drivers, priorities, vision, goals, and plan. Can articulate the client's formal and informal organization.


Benefits

  • $48,000 - $63,000 base
  • Performance-based commission
  • Medical, Dental, Vision, and 401K
  • Access to all Company & Employee Benefits
  • 25 days PTO (prorated) + Birthday
  • 8 Public Holidays
  • Laptop + WFH equipment
  • Amazing company culture
  • Hybrid working model - we work best collaboratively so we've provided a workspace where you'll thrive, whilst still giving the flexibility to work remotely when you need
  • Volunteer days
  • STIPs (Short Term Incentive Plan)
  • Regular team-building events


You'll fit right in at Indeed Flex if:

  • You've got some serious grit - we won't beat about the bush, this is no sunshine and daisies type of workplace, but we love that and if you do too, this is your place.
  • You don't mind doing the work, whatever it is - you know and can see the impact potential at the end and you're in it for the long haul.
  • Data is your heart and soul - you know you need it to drive you in the right direction.
  • You're proactive and always willing to learn.
  • You're a go-getter who loves a start-up / upscale environment - you know what we're about and you want to be a part of it.


One final thing:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Where legally permitted, Indeed Flex requires all individuals attending or working out of Indeed Flex offices or visiting Indeed Flex clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed Flex office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed Flex will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Our Domain Gateway office is in the heart of the Domain, with easy commuter access and a plethora of things to do nearby - including beautiful greenspaces and walking trails throughout!

What are Indeed Flex Perks + Benefits

Indeed Flex Benefits Overview

25 Days Annual PTO (Prorated in 1st Year)
Paid Day Off on Your Birthday
8 Paid Company Holidays
Allotment of Annual Duvet Days
Paid Sick Leave
Paid Volunteer Time
Budget for Training & Development
Flexible Work - Hybrid and WFH Arrangements
Company Provided Technology & WFH Equipment
Access to All Company & Employee Benefits
Comprehensive Medical, Dental, & Vision Insurance
Health Savings Account
Flexible Spending Account
401k w/ Company Match
Employee Assistance Program
Employee Resource Groups
Eligibility for Sign-On Bonuses, Performance Bonuses, Retention Bonuses
Eligibility for Short-Term Incentive Plans (STIPs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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