Account Manager at Eden

| Austin
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WHAT YOU'LL DO

  • Manage, retain, and grow customer relationships.
  • Troubleshoot their issues in a timely manner with a positive attitude.
  • Think creatively about how to consistently surprise and delight customer offices.
  • Customize the process to seamlessly onboard new and future customers.
  • Advocate customer needs internally to continuously improve the customer experience.
  • Find innovative ways to enhance operations at Eden that help us better serve our customers.
  • Visit customer offices often to provide creative solutions that meet (and exceed) their needs and deepen customer engagement.

WHAT YOU'LL NEED

  • B.A. or B.S. strongly preferred
  • 1+ years of customer-facing work experience
  • Demonstrate extremely high emotional intelligence and empathy
  • Strong project management skills
  • Ability to thrive in a fast-paced team environment
  • Ability to problem solve, adapt, and grow quickly as we build our team
  • Extremely proactive, responsive, and upbeat with strong organizational skills
  • Startup hustle and energy

PERKS

  • Ground floor opportunity with the team; shape the strategic direction of a fast-growing Y Combinator startup
  • Fun office environment!
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity
  • Generous stock options
  • Free lunch and snacks
  • Free office parking
  • Unlimited PTO
  • Cool swag

Full Time Role - $42k Salary 

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