Account Manager

| Austin

As an Account Manager at Worksmith, you will work with our existing clients to make sure they are getting the most out of the Worksmith platform. With excellent communication skills plus a knack for anticipating, identifying and solving customer challenges, you’ll guide our clients to use to platform in myriad ways, helping Worksmith to generate more revenue in the process.

Day-to-day you will:

  • Know the Worksmith platform inside and out

  • Understand all of the services that Worksmith provides, and brainstorm how they can be helpful to your customers

  • Establish helpful, positive, empathetic relationships with your assigned clients -- you will be come their “go to” person

  • Communicate professionally and energetically with clients via phone, email and web meetings

  • Interact with clients, both at headquarters and individual locations

  • Ensure that all assigned locations are using the platform

  • Expand the use of the platform for locations that are already utilizing its services

The right candidate will:

  • Possess a positive attitude

  • Demonstrate excellent verbal and written communication skills

  • Display a self-motivated drive to continuously improve

  • Be motivated to not only achieve but exceed expectations

  • Be comfortable with a quota

  • Seek opportunities to step up and tackle new challenges

  • Problem solve proactively

We also look for these qualities:

  • A willingness to learn

  • A hard-working attitude

  • Patience and tenacity

  • Organized and detail-oriented 

Requirements:

  • Based in Austin, Texas

  • A four-year college degree

What we offer:

  • A work-hard, play-hard culture with an entrepreneurial approach

  • Opportunities that accompany a high-growth organization

  • Competitive compensation

  • Health and dental benefits

  • Flexible vacation policy

  • Casual, fun work environment: we enjoy team lunches, happy hours, and electric bike tours.

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Technology we use

  • Engineering
    • JavaLanguages
    • ReactLibraries
    • SpringFrameworks

Location

1524 S IH-35 , Austin, TX 78704

What are Worksmith Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Worksmith provides 12 weeks of paid parental leave for all employees.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Worksmith's "Healthsmith" committee organizes group outings and a running club.
Professional Development Benefits
Job Training & Conferences
Promote from within
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