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Accounting Partner Account Manager

| Austin
Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now


• Basic knowledge of Accounting and/or Software SaaS.

• Ability to adapt working style and approach to best communicate with various business contacts. 

• Ability to apply previous work experiences to resolve a wide range of issues in imaginative as well as practical ways. 

• Demonstrated ability to influence decision making. 

• Ability to understand and apply R365 support model and demonstrate value to customers. 

• Expert interpersonal, written, and verbal communication and negotiation skills. 

• Exhibits excellent attention to detail. Excellent creative problem-solving abilities. 

• Flexible and adaptable to work schedule based on partner need. Ability to thrive in a complex and rapidly changing environment. 

• Able to prioritize and highly varied work level in order to maintain required productivity levels. 

• Demonstrated leadership skills and qualities. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. 

• Ability and experience with project management and capacity to oversee projects from beginning to end.

• Analyzes operational processes, escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients.

• Develops customer service department procedures. Liaises between partners and customers, sales, field service, order processing and accounting to resolve status, production, delivery and billing inquiries



• Manages customer base independently with wide latitude for independent judgment and ownership of issues.

• High School Diploma or equivalent Required. Bachelor's Degree required. At the manager's discretion, (3 years of experience required for every year of degree education missing). 

• Prior account management experience highly desirable. Relevant accounting/software experience preferred. 

• Previous sales experience preferred.

• 3 - 5 years relevant service/relationship management experience.

• General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. 

• Occasional domestic travel, less than 10%.

• Is efficient and timely with deadlines and deliverables.  Be accountable, can work independently and is highly motivated.  Be professional.  Be a doer.

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Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now
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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • SalesforceCRM


The Arboretum is a great hub for shopping, restaurants, and businesses.

An Insider's view of Restaurant365

What’s the vibe like in the office?

You can truly tell that R365 is where we want to be. We have many people from the restaurant industry. Being no strangers to long hours, hard work, and good times, a solid work/life balance now on the technology side makes a very willing and productive team. We all help each other, welcome new faces, and not afraid to make a scene for a good laugh.


Senior Sales Engineer

What's the biggest problem your team is solving?

As an SDR Manager, the biggest problem we're solving is lack of awareness. Lots of restaurants don't realize that we exist and are able to truly make their lives so much easier. As the ex-operator of a 9 unit restaurant group, I wish someone had called me and showed me the way.


Senior Sales Development Manager

How has your career grown since starting at the company?

I was one of the first SDRs brought on. In the 9 months I've been here, I've been promoted 2 times and found my way into my dream role. It's been exciting working for a dynamic company that is growing. I love that I get to challenge myself and help grow the company and my team. I love my job and can't wait to see what's next for Restaurant365!


Regional Sales Manager

How do you make yourself accessible to the rest of the team?

Private offices have a purpose but they can isolate people. I spend at least half the day sitting with the sales team – questions and support often require a physical presence and I believe this keeps us all really well connected.


VP of Sales

How do you collaborate with other teams in the company?

As a Talent Acquisition Specialist, it's my job to support every team in the company with their hiring needs. Whether its intake meetings to understand exactly the role a manager is hiring for, coordinating interviews and discussing feedback, I'm constantly partnering with multiple departments at any given time. It's always exciting around here!


Lead Recruiter

What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

- Competitive base salary
- Comprehensive benefits
- 401k + match
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- New office space in Austin
- Wellness program
- Company-sponsored events

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
80% out-of-pocket dental costs up to $1,000/year which is then reimbursed through a Direct Reimbursement Plan
Health Insurance Benefits
Restaurant365 pays 100% of the employee’s premium or the employee may elect a personal plan and the company will reimburse them up to $335/month.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Stocked Kitchen
Weekly catered lunches
Some Meals Provided
Professional Development Benefits
Promote from within
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Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now
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