Business Development Manager, Global Omnichannel Partnerships (Remote) at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named "Best Place to Work" in Austin, TX in 2020 is looking for a Business Development Manager, Global Omnichannel Partners. As a Business Development Manager, you will be responsible for identifying and onboarding leading partner solutions to our technology partner program in order to help BigCommerce merchants adopt Omnichannel Partners to fuel their growth and success. You will collaborate with the Omnichannel Partner Manager team to meet revenue targets by crafting a scalable business development and legal framework that can be used for OMNI partners with the goals of:

  1. Identifying partners that can deliver growth to BC merchants and PSR/MRR growth to BigCommerce  
  2. Helping build the partner business cases and identify the best integration approach
  3. Delivering signed partner agreements and prepare partners for successful joint-GTM.

In this partner- and legal-facing role you will be the primary point of contact within the Omnichannel Technology Partnerships team for our cross-functional counterparts in OMNI, GTM and Legal. In this senior Individual Contributor role, you will also be responsible for meeting PSR and MRR revenue targets in bringing new Omnichannel solution partners to the BigCommerce merchant base, in partnership with the OMNI BD/legal Team.

You ideally have a commerce / omnichannel / partnerships / program management background and bring an ability to communicate and collaborate with a broad range of partners, including both internal and external senior executives. Most importantly, you are revenue oriented, a self-starter, with a consistent record of providing problem-solving leadership and meeting revenue targets via solutions-based consultative sales best-practices.

This position can be performed in Austin, TX, or remotely, depending upon which location the applicant chosen for the role is currently residing. The candidate must live within the US.

What you will do: 

  • Demonstrate your knowledge of eCommerce, combined with your marketing, communication and analytical abilities to help define, negotiate and launch strategic partners to our merchants
  • Collaborate closely with leadership and others in the company to build out an outstanding partner ecosystem that drives outsized growth for our merchants.
  • Along with Partner Marketing, Product & Engineering, Creative, PR and other teams, you will launch new partners into the BigCommerce ecosystem that fit within our “4 Pillars of Omnichannel Success” strategy
  • Actively drive awareness and excitement of BigCommerce within our partner organizations, and their customers, via GTM content, enablement, campaigns or events and more.
  • Own a revenue line item; be creative and proactive to achieve it
  • Build excellent working relationships with all key business leaders, colleagues and broader team.
  • Propose innovative concepts and promote new insights that help grow our merchants, partners and BigCommerce overall.
  • Develop a detailed understanding of both BigCommerce (i.e. products, services, and value proposition) and of the key attributes of the best BigCommerce Strategic Partners.
  • Develop and maintain accurate reports including pipeline, forecast, leads, opportunities and closed won reports.
  • Travel occasionally to meet with partners/merchants to develop key relationships and/or provide consultative support to internal teams.

Who you are: 

  • Has 4-5 years of related experience with a demonstrated ability negotiating partnerships (incl. directly collaborating with legal teams), coordinating and crafting GTM launch programs and are comfortable balancing multiple global programs at once to drive merchant success.
  • Has a passion for and experience with the ecommerce industry, including understanding the partner mix, merchant needs and industry trends.
  • Has experience with or a strong curiosity about digital media (eg. Google, Facebook, TikTok, Snap, Pinterest, etc.) and/or data analytics space (eg. CDPs, data warehouses, web analytics, etc.)
  • Has a consultative sales mind that flourishes with challenges and has a validated history of successfully and consistently achieving revenue quotas and objectives, preferably in the mid-market or enterprise space.
  • A strong salesperson who will be the role-model of excellence for the team. Your experience will allow you and others to strategically negotiate wins internally and externally while maintaining positive relationships.
  • A master communicator with excellent communication (written and verbal), presentation, and client/partner relationship skills.
  • Cool under pressure and able to remain collected and focused given how quickly the industry tends to evolve.
  • Analytical with an eye for business, along with the ability to provide consistent, accurate forecasts.
  • Bachelor’s degree, ideally in marketing, business or similar field strongly preferred.
  • Able to travel as needed. 

INDSP

#LI-Remote

Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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