About Us:

Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

You will be responsible for leading a team of Business Development Representatives and continually increase their individual and team performance through recruiting, coaching, training and systematically growing the team’s capabilities to maximize achievement.

You are an excellent judge of character, astute in managing challenging goals, coaching to process and methodology and you have a track record in making others succeed. This role has direct management responsibilities over a team of business development representatives, reporting to Director of Business Development. 

This is not a silo position. We want a collaborative and energetic individual that can contribute to the Sales and Marketing teams, work in a dynamic environment, deliver messaging and product feedback back into the marketing and product organization and work proactively to drive overall sales performance. 

Responsibilities

• Manage a team of BDRs, conducting regular 1:1s to coach and support 
• Lead call reviews weekly to provide feedback on why calls went well and how we can iterate as a team, or why calls went poorly and what we can avoid. 
• Lead trainings on Cart products and customers to upskill the BDR team 
• Work with Business Development leadership to create incentivized competitions, team events, and culture building practices that energize the team towards their goals. 
• Align with Sales team on ways BDRs can improve to better serve their needs. 
• Take special interest in BDRs that are still learning the role, and work with them to create plans to get them on track while giving them the tools they need to get there. 
• Deep dive into activity reporting to find insights on team performance, use this to find and implement new ways Cart can improve on sequences, targeting, and pitch. 
• Constantly manage a hiring pipeline to ensure the team is always fully staffed for targets. 

Experience

• 1-3+ years prior experience in a leadership role 
• 1-3+ years prior experience in a quota-carrying role and the ability to understand the challenges that the sales team encounter daily 
• You understand the role BDRs play in the lead generation context 
• You are an effective coach & people manager, who enables talent to grow and be their best selves at work 
• Highly data driven, analytical and structured -
• A continuous improvement mindset, particularly when it comes to rapidly evolving processes and structures 
• You are committed to ensuring a strong partnership with key functional groups, including Marketing, Partnerships and Product

Bonus Points

• A solid understanding of eCommerce Products. 
• Experience working in a startup 
• Demonstrated ability to effortlessly manage competing priorities. 
• Bias for execution and delivering results. 
• Knowledge of selling tools: Salesforce, Salesloft, LinkedIn Sales Navigator
• Expertise in sales methodologies such as IMPACT, BANT and MEDDPICC. 

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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