Channel Sales Engineer - North America (Massachusetts) at Rapid7

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About Rapid7

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our website, check out our blog, or follow us on LinkedIn.

As a North American Channel SE, you will partner with the Channel Account Management team in a pre-sales role across all of Rapid7’s award-winning solutions (full product training will be provided) to drive adoption and technical acumen across our Channel ecosystem. If you are comfortable having a technical discussion with Partners’ pre-sales engineers before shifting gears and drafting technical enablement plans to help scale your impact more strategically, this may be the opportunity for you.

You Will:

  • Understand and articulate the value of our solutions, the Rapid7 story, and answer the question, ‘Why Rapid7?’ to prospects, peers, partners, customers, and the public. 

  • Conduct in-person and remote technical enablement and/or product demonstrations, and work closely with Channel Account Managers to present the technical value proposition to our partner ecosystem and drive adoption

  • Train and support strategic partners to help them provide high-quality Rapid7 demos, run successful proof-of-concept evaluations and help them answer questions from their customer base, in relation to our solutions

  • Engage with channel partners in the region to provide technical sales training and support for partner led-opportunities. 

  • Develop and support Partner on-boarding and develop joint enablement plans

  • Proactively manage and deliver technical information to partners and customers both online and on-site

  • Create and maintain strong consultative relationships with our most strategic partners within the territory

  • Help forge a “partner-first” mindset and habits in the rest of the SE team

  • In pursuit of the above, expect to travel up to 20% of the time domestically within the region.

You Should Have:

  • A real passion for learning new skills and technologies 

  • The desire to be a dependable, committed member of a diverse but close-knit pre-sales team 

  • A technical background, preferably in Information Security

  • A genuine interest in making our channel partners successful along with our customers

  • The ability to relate to and engage members of both the technical and non-technical community 

  • Highly competent interpersonal skills

  • Experience in presenting to small groups 

  • The ability to be self-driven, enthusiastic, and determined to succeed

  • An understanding of the sales process and the roles and responsibilities involved, especially in a Channel-driven sales model 

  • A high degree of personal responsibility as you may be working from home/remotely 

You Might Also Have: 

  • Experience of working in a startup or other fast-paced environment 

  • Experience as a security practitioner within a commercial or public-sector organization 

  • A good understanding of network topology, TCP/IP network configuration, and components (firewalls, routers, etc.)

  • Expertise in IT, DevOps, Application Security, Vulnerability Management, Incident Response or Security Automation

  • Expertise in one or more cloud environments

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!

Chris

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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