Commercial Trainer - Sales (Systems & Data) at Invitae (Remote)

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This position will focus on sales training and training-related project management for our domestic and international sales teams. Areas of focus will be onboarding, new hire training, ongoing training, and sales messaging training. This particular role will specialize in educating and empowering the sales team to effectively and efficiently leverage the systems and data that they have available to them. This includes the following systems: Salesforce, Odoo, Tableau, Seismic, and the Invitae patient and provider portals. This teammate will also serve as a liaison between the sales training team and our Software Services & Support (S3) team, who implements and supports Invitae’s software as a service (SaaS) products.

What you’ll do:

  • Create content, facilitate dissemination of content, and assess training effectiveness for the sales team
  • Collaborate with Sales leadership, Marketing, Commercial Operations, Software Services & Support, and other internal stakeholders to identify training needs
  • Create and update resources and reference material for the sales team
  • Create and manage content, reviews and coaching activities in the Learning Management System (LMS)
  • Lead efforts to maintain and expand the use of Seismic (Invitae’s sales enablement platform) and partner with the Sales Training Coordinator to serve as administrators for this system
  • Contribute to the team’s development of training plans and messaging
  • Collaborate with teammates on training phases for all sales teams: new hire training (including home study), advanced training, and ongoing training
  • Work with the training team to plan, organize and execute meetings like Summer Sales Synch and the annual Global Sales Meeting
  • Facilitate in-person training, when appropriate
  • Identify opportunities to improve sales effectiveness through strategic training
  • Provide clarification when product-related questions arise
  • Maintain appreciation of RM training and client needs via regular field travel/Zoom client meetings, and/or by attending regional meetings
  • Attend 1-2 relevant conferences per year related to scientific/clinical content, selling skills, sales enablement, etc…
  • Incorporate best-practices for adult learning strategies

What you bring:

  • A mastery and understanding of software platforms and how they contribute to sales enablement and success in the field
  • The ability to absorb and distill information about software platforms and data into an easy-to-understand value proposition for the sales team
  • Aptitude and desire to learn new software platforms quickly and nimbly
  • Exceptional communication skills – including the capability to digest a plethora of information at once, help distill for training, and articulate the information in a clear and concise manner in both oral and written presentations
  • Ability to build and maintain relationships with stakeholders
  • Excellent organizational and planning skills
  • Ability to present in front of large groups, both live and over video conferencing
  • Ability to prioritize and balance workload to meet aggressive deadlines
  • Ability to work with colleagues at varying levels of the organization and readily incorporate feedback
  • Detail-oriented, proactive, flexible and able to handle multiple projects simultaneously
  • Self-motivated, creative and driven to improve the effectiveness of the sales team
  • Available for key meetings during normal U.S. business hours, as well as occasional meetings to support the global team outside of typical U.S. business hours
  • Ability to travel 20-30% of the time
  • Bachelor’s degree or equivalent work experience
  • 5+ years’ experience on an Invitae commercial team or comparable sales team and/or commensurate experience on the software side; previous sales training experience is preferred
  • Moderate to advanced experience using G Suite, MS Office, Salesforce, and an LMS; experience with Tableau (or a similar platform) and other sales enablement platforms is a plus (i.e. Seismic, Highspot, etc…)

By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created an environment that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability. We also offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.

Join us!

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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Situated in Austin's Central Business District, one block West of the Texas State Capitol.

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