Competency Solutions Engineer, Fundraising/Analytics at Blackbaud

| Austin
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About Blackbaud:


At Blackbaud, we’re here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good® that builds a better world.  Our customers are passionate about making the world a better place, and we’re inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes.  



Blackbaud is seeking a sales engineering professional with extensive experience working with clients and sales executives in driving fundraising and analytics solutions into our established client base and prospective accounts. This role plays a critical part in the sales process and will support Account Executives in exploring the potential needs of our clients and prospects, proposing solutions, and defining the expected positive outcomes from our solutions.

Success in this position will require the incumbent to be capable in four broad areas:
(1) Industry expert/solution expert in analytics and nonprofit fundraising. Helping clients understand and analyze the driver that affect fundraising performance, grateful patient programs, fundraising & analytics in the healthcare space a plus.
(2) Ability to establish “C” level relationships with current and prospective clients and discuss strategic goals at an executive level.
(3) Creative structuring of solution sets that are tailored to the prospects needs, including value proposition and ROI development
(4) Coaching, mentoring, and assisting resources of the sales team, including account executives and sales engineers.
This position will report to the Manager of Competency Engineering, Sales Enablement, and will be a part of the overall Sales Engineering organization.
The Competency Engineer will also have the following list of responsibilities:

  • Work with all sales professionals on assigned teams to win business
  • Serve as a customer-facing industry expert for all fundraising and analytics related software and service offerings
  • Assist sales executives in the development of a sales pursuit plan for each large or strategic opportunity
  • Assist in fundraising/analytics sales pipeline building strategies with sales executives, sales management, and marketing personnel
  • Collaborate with the sales team, sales engineers, marketing, sales management, and partners to improve current sales collateral and approaches
  • Develop “C” level credibility and relationships
  • Assist in the development of large pursuit sales tools, and process improvement documents
  • Assist in the training of new sales personnel through onboarding process
  • Coordination and inclusion of appropriate sales management into key steps in sales process
  • Development and delivery of ROI-based proposals to organizational power buyers


Required Experience:
The successful Competency Engineer will have highly developed analytical and conceptual abilities that enable them to recognize and define customer issues. The successful candidate will have a proven track record of engaging multiple levels of the customer organization to build commitment to the purchase of new technology solutions OR will have deep industry experience in a fundraising or analytics type role.

  • 4 + years of sales experience selling or providing sales support of fundraising or analytics solutions.
  • 4 + years of experience working as in individual contributor, sales overlay, sales engineer, or sales management role
  • 4 + years working for an enterprise application software/services (SaaS) company
  • Proven marketplace relationship building skills
  • Strong organization, presentation and public speaking skills
  • Ability to travel (up to 25%) with valid passport
  • Excellent communication skills
  • Referenced collaborative, collegial operational approach

  • RE7, RENXT Experience Preferred
  • Fundraising experience at a Nonprofit Organization Preferred
  • Experience with Data Enrichment Services, Performance Analysis, Research and Modeling Preferred
  • Experience selling or consulting to Higher Education or NonProfit organizations



This role is NOT a direct quota carrying position. Compensation consists of a base salary + a variable component calculated based on total team sales performance.

Why you'll want to come work here:



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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.



To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • CassandraDatabases
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Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

What kinds of technical challenges do you and your team face?

The biggest technical challenge has been around consolidating data across all of our various legacy applications. This has been as much about changing the culture and tearing down historical silos as it has been about the tech. We have made huge strides in changing the organization’s culture and moving it forward.

Steve Merritt

Senior Distinguished Engineer

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

What are some things you learned at the company?

It’s amazing how Blackbaud listens to each individual customer to cater to their needs and help them reach their goal. I have also always admired Blackbaud’s devotion to giving back to the social good and local communities. From employer-sponsored volunteer days to community grants, Blackbaud allows its employees to give back to our clients!

Andrei Rogers

Cybersecurity Engineer

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by as Top Company for Women Technologists.

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