GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. Our mission is to empower entrepreneurs everywhere, making opportunity more inclusive for all. We're a trusted growth partner to over 19 million everyday entrepreneurs worldwide. We're empowering them to change the world if it doesn't quite fit them. To make their idea real. To grow it online. We help them do what they've been dreaming of and make the world they want. To learn more about us visit www.GoDaddy.com.

Join our team  

As a Premier Services by GoDaddy Corporate Domains Account Manager, you will provide account management, and ensure the success, of GoDaddy’s corporate domain customers via telephone calls and email. You will be focused on helping our top customers succeed in the domain industry by assessing customer business plans, brand protection concerns, and marketing strategy, developing and presenting strategies and plans, and providing expert technical and general support.

Location 

You’ll have the opportunity to work at Global Technology Center in Tempe, AZ.

What you'll get to do 

• Provide improved customer support to questions, issues, requests, related to managing a successful corporate domain program at scale
• Provide insights and recommendations that cater to a corporate customer
• Provide opportunity to these customers to learn about best practices, trends, etc.
• Using discretion and independent judgment, consults with customers to assess their needs, develop solutions, provide recommendations to help customers succeed, and implement the solutions developed.
• Develops and implements strategies to help customers optimize their domain portfolio, including implementing calling campaigns and other methods of contacting customers.
• Diagnoses and solves customer technical problems with varying complexity, using multiple tools and systems.
• Receive, project manage, and implement individual or bulk name requests for customers
• Have a strong focus on increasing the customer’s level of support by referring top clients to Full GoDaddy Corporate Services

Your experience should include 

• Associates degree or equivalent work experience (two years)
• Strong knowledge of the domain name industry
• Strong technical and usability of GoDaddy products and services
• Ability to interact and communicate effectively cross-functionally and within various levels of the organization.
• Strong customer service skills, attention to detail, organizational and telephone skills, consulting, and commitment to customer satisfaction.

You might also have  

• Bilingual proficiency
• Bachelor’s degree in Business, Management, Operations, Marketing, or Computer Science

We’ve got your back

Enjoy our many benefits including paid time off, 401k, and parental leave. Join one of our employee resource groups. Continue to have a side (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected].

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.