Customer Development Representative at A Cloud Guru

STRATEGIC | MOTIVATED | GOAL-ORIENTED

The Customer Development Representative will play a key role in ACG's Sales organization by collaborating with Relationship Managers to identify, qualify and build enterprise customer accounts. You will leverage your savvy research capabilities, charisma and organizational skills to initiate contact with potential customers, and continue to foster long lasting relationships with customers while keeping in mind their potential needs, interests and viability. This opportunity allows you to work with a highly collaborative team supporting the large accounts that make ACG successful. 

Our friends call us ACG.

Cloud is the future and we're here to send as many into that future as we can. A Cloud Guru is the leader in cloud learning with the largest online cloud education platform on the planet. The market for cloud spend is going through hyper growth, and we're the platform that is helping businesses carve out their competitive advantage. In today's world, it's no longer the big that eat the small. It's the fast that eat the slow. And ACG and cloud computing... we're moving FAST.

There aren't many company cultures like A Cloud Guru's in the world. This year, we were awarded the #1 Place to work in Austin, as well as Best Company Culture and Best Companies for Diversity.

It's all about having a growth mindset. We're surrounded by the support we need to be successful, whether it be the tools, playbooks, or coworkers sharing best practices. We are focused on taking advantage of this once-in-a-lifetimes opportunity. Because if we do, we can change the world through education while doing a little magic for our own careers along the way. We believe that hunger and passion are great, but they’re nothing without humility. We’re a team that puts our students first and checks our egos at the door. Think: less chest beating, more high fives.

It makes a difference when you can get out of bed in the morning selling something that’s doing actual good. And that businesses actually want. Organizations all over the world, of all sizes, in every industry, are facing a major challenge and opportunity with cloud. We reach out to these businesses with real value, because we have a product they need. –Madeline, Fitness Guru (and Relationship Manager)

• Build a high quality pipeline for our Relationship Managers in collaboration with meeting and/or exceeding sales goals!
• Gain an understanding of how our solutions solve problems related to digital transformation for our customers.
• Create new relationships, as well as grow existing relationships with customers identifying their needs, interests and realities to drive sales. 
• Work closely with Relationship Managers and gain valuable coaching on sales development.
• Support the large accounts that make ACG a success!

We are looking for someone who can:

• Initiate contact with potential customers through cold-calling, social selling, emailing, or respond to existing customer inquiries. 
• Build lasting relationships with a large customer base, keeping track and updating their information in Salesforce.
• Operate with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

• Experience in sales development and relationship management.
• Experience working with with LinkedIn Sales Navigator and saleforce.com.
• Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job constantly.
• Ability to build influential relationships and to deliver results in a cross-functional and matrixed environment.
• Goal-oriented, self-motivated individual who is confident, thorough, committed and possessed excellent time management skills.
• A background in B2B sales,  with a track record of teaching and exceeding sales goals is highly desirable.
• Additional knowledge of technology, cloud computing solutions, SaaS, PaaS, or IaaS are also a plus!

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

Where you work isn’t just a career decision -- it’s a life decision. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.

• 4 weeks PTO, plus 10 sick days, and holidays. Because even when your office is your living room, we all need time to unplug.
• Remotely awesome. Get $500 to level up your home office, monthly snack boxes, free Headspace access, weekly lunch funds, and $50 monthly for internet.
• Human connection. Get to know the Gurus with good times and get-togethers inspired by our values, virtual happy hours, lunchtime trivia, or a socially distanced drive-in movie.
• Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
• $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.