Customer Development Representative

| Austin | Remote
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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
WP Engine is hiring a Customer Development Representative that has experience in establishing, fostering and maintaining relationships with both highly technical and leadership level contacts. Those relationships should uncover opportunities to deploy WP Engine through outbound business development.
What is cool about this job
The CDR team works in conjunction with our Account Management Teams and is responsible for generating upgrade opportunity volume and warm introductions for our Account Managers. You are creative, passionate, and an ambitious teammate, eager to advance through a clearly defined learning and earning path. WP Engine offers a dynamic, creative environment where you are provided the tools, resources, and unique leadership to sell and take your career to the next level!
The Day to Day
  • Proactively identify and mitigate customer risks using data and internal systems within an assigned book of business.
  • Generate qualified outbound opportunities to consistently overachieve a monthly quota.
  • Set and engage in proactive customer meetings to positively reduce churn and drive MRR growth.
  • Accurately research and catalog contact, account, and opportunity information.
  • Expand relationships with clients, allowing them to understand the full advantage of our WordPress solutions.
  • Work as part of a selling team with a focus on strengthening relationship development.
  • You can use effective sales techniques to uncover those customer needs that can be addressed through our solutions.
  • You can articulate the benefits of using our solutions to existing customers across a broad array of industries.

Your Expertise and Passion
  • Prior sales experience required; exposure to Solution Selling, Customer-Centric Selling, Sandler, or SPIN strongly preferred.
  • Experience working with Salesforce.com or other CRM applications is required.
  • Daring and performance-driven attitude.
  • Consistent over-achievement and work ethic.
  • The ability to learn quickly and be a self-starter are vital to this role.
  • Effectively lead prospect/client expectations.
  • Ability to effectively communicate over the phone and email.

The Perks and Benefits
  • Company Stock Options (Every employee is an owner in the company)
  • Great Health Benefits (Medical, Dental, Vision, Life Insurance)
  • Fertility Benefits (IVF/Fertility drug coverage)
  • HSA Company contribution $500 for employee / $1000 for family
  • 401(k) with a 4% match
  • Disability Insurance
  • Paid Family and Caregiver's Leave
  • Employee Assistance Program
  • Generous Vacation Time (Who doesn't like time off)
  • One-time $500 payment to set up your home office
  • 4 Company Wellness Days a year
  • 1 floating holiday
  • $100 monthly wellness allowance to spend on what you want
  • Access to free on-demand fitness classes
  • Free subscription to Calm
  • Pet Insurance
  • On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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