Deal Desk Senior Manager

| Austin
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The Pricing & Deal Desk Team provides strategic, cross-functional and comprehensive assistance to sales contracting and financial compliance. As a Deal Desk Senior Manager, you'll be working on building process enhancements, scalable solutions that help our sales team and leadership make informed decisions, and focus on streamlining global efforts across the business.

Our ideal candidate is a well-versed leader and business partner who thrives in a fast-paced and distributed environment. Working directly with Sales and Finance teams in developing strategies for complex deals, you'll be focusing on financial and revenue compliance while establishing, managing, and maintaining our business across AMER (US, Canada, LATAM).

Are you ready to roll up your sleeves and dive into the details? If so, come join our rapidly growing team at Elastic!

What You Will Be Doing:
  • Implementing and managing approvals for non-standard deals and effectively collaborating across Sales, Finance, and Legal 
  • Serving as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts
  • Driving and executing decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.)
  • Collaborating and working with global Deal Desk leadership to deliver consistent and exceptional support to our sales organization
  • Assessing Financial and revenue risk on non-standard deals and understanding and embedding financial/legal compliance 
  • Building and leading systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders
  • Leading sales enablement, deal optimization, profitability and strategic positioning 
  • Proposing and incorporating custom terms and legal edits into order forms and contract documents
What You Bring Along:
  • High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
  • Bachelor’s degree in Finance or a related competency
  • 8+ years experience in a Finance, Sales Ops, or Deal Desk role within a SaaS-based, high-tech environment
  • Proven track record of success in Deal Desk, Sales Finance, and/or Sales Operations
  • Experience with negotiation and execution of public sector contracts and engaging in RFPs (SLED/FED)
  • Proficiency in MS Office (Excel, Word, PowerPoint), Salesforce.com (CPQ a plus)
  • General experience in building IT requirements and enhancements, and project management
  • Strong presence and communication with Sales and Finance leadership in a fast-paced, high-pressure environment
Additional Information - We Take Care of Our People

We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Double your charitable giving - we match up to $1500 (or local currency equivalent)
  • Global minimum of 16 weeks of parental leave (moms & dads)
  • Generous vacation time and one week of volunteer time off 
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do

#LI-BW1

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing [email protected] Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at [email protected] Elastic’s data protection officer is Felix Wittern, who can be contacted at [email protected] We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which your skills might be better suited. For additional details, please see our Elastic Privacy Statement.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • SalesforceCRM
    • MarketoLead Gen

Location

3300 N Interstate 35, Austin, TX 78705

An Insider's view of Elastic

How would you describe the company’s work-life balance?

One of the really amazing things about working for a distributed company is that you have true flexibility to find your work/life balance. There are no fixed hours and nobody is watching. I think being able to manage your day and step away and come back is a really powerful thing for many Elasticians.

Raya

Director of Engineering

What projects are you most excited about?

When we're able to capture the stories about how our customers are using our software to fight child sex exploitation, for example, or how NASA is using Elasticsearch to further investigations into whether there is water on Mars — that gets Elasticians excited, and makes them feel proud of what the company is doing.

Daniel

Senior Manager, Customer Advocacy

What makes someone successful on your team?

The people I’ve seen rise quickly and do well are people who are sponges. Those people who, in any situation they’re sitting in, are learning and absorbing more information.

Elastic products might be very foreign to a new hire, and it’s important that they learn every single aspect of Elastic products.

Jeremy

Sales Specialist

How do you empower your team to be more creative?

We want our engineers to feel free to create in the manner they work best. To feel empowered. Having distributed engineers made this an easy one to solve. Managing distributed Elasticians makes it impossible to micromanage people, even if you wanted to. So we embrace that.

Kevin

SVP, Engineering

What's something quirky about your company?

Our Source Code is truly what makes Elastic, Elastic. It may just seem like a pretty set of values, but Elastic really lives by it. Personally “Space, Time” and “Home, Dinner” are the biggest reasons I chose Elastic — I knew those promises would give me the flexibility to be the parent, sibling, and daughter I want to be.

Alexis

Recruiting Coordinator

What are Elastic Perks + Benefits

Elastic Benefits Overview

At Elastic, we strive to have parity of benefits across regions. While regulations differ from place to place, we believe taking care of people is the right thing to do.

Healthcare for you and your family in many locations.
Flexible location and schedule for many roles.
Generous number of vacation days each year.
Double your charitable giving — we match up to 1% of your salary.
Up to 40 hours each year to use toward volunteer projects you love.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Professional Development Benefits
Cross functional training encouraged
Promote from within
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