Director, Account Management (Corporate Lawyer)

| Austin
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Ontra (formerly InCloudCounsel)

Where we work

Our team enjoys hybrid/remote flexibility and we offer employees a generous WFH budget to help create a productive and ergonomic WFH environment. If you are located in a city where we have an office, you are welcome to work from the office on a voluntary basis.

About the opportunity

Ontra is seeking a Director to join the Account Management team of our rapidly growing company. This is a unique opportunity for a junior to mid-level Corporate associate who is looking to pivot to a business role. You will have the opportunity to learn from experienced Ontra account managers and ultimately build a significant book of business which you will oversee independently. The role reports directly to a Managing Director, Account Management and the compensation package includes a competitive salary, commission, and full benefits. The preferred locations for this position are Los Angeles and San Francisco; we are also open to candidates in Austin or Chicago.

What you’ll do

  • Strategic Planning: work with our Managing Directors to guide the strategic vision for managing and growing accounts
  • Process Design: design and implement custom processes for new engagements in response to specific client needs
  • Account Onboarding: lead new clients from their initial onboarding call to full engagement
  • Account Management: manage client relationships to ensure that work is being processed appropriately, product improvements are enhancing the user experience and all revenue opportunities are being pursued
  • Attorney Management: work with the attorney engagement team to manage the Ontra attorney community, ensuring that the attorneys remain happy and engaged
  • Product Development: work with the research and development team to translate attorney and client feedback into product improvements that will make the Ontra application work better for all users 

What you’ll bring

  • Writing: must have excellent professional writing skills
  • Diligence and attention to detail: effective project management and consistent delivery of timely, high quality work
  • Process-oriented: enjoys designing, refining, and executing complex processes
  • Interpersonal skills: enjoys working with and talking to people, collaborating, and building relationships
  • Self-directed: an ability to manage yourself with little oversight or direction 
  • Law firm training: two to four years as a Corporate associate (preferably an AmLaw 50 firm)
  • Legal background: must have an ability to speak a legal language and empathize with both clients and attorneys

About Ontra

Ontra, the global leader in Contract Automation and Intelligence, combines AI-enabled software with a global network of highly-trained lawyers to offer a comprehensive solution for recurring legal workflows. By streamlining repetitive legal processes and transforming contracts into structured data, Ontra lowers costs, improves quality, and reduces turnaround times. Ontra is headquartered in San Francisco, with global operations across North America, Europe, and Asia. We also offer remote work and location flexibility.

Learn more at www.ontra.ai.

Our benefits

  • Competitive compensation package (including salary and equity opportunity) 
  • Remote work flexibility & $1K WFH budget
  • $2K annual professional development stipend
  • Generous parental leave & other benefits
  • Unlimited PTO
  • Twice-weekly lunch perk
  • And much more!

*Where we currently hire

United States

  • California (Offices: San Francisco and Los Angeles)
  • Washington D.C.
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Massachusetts
  • Minnesota
  • New Jersey
  • Nevada
  • New York (Office: New York City)
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Virginia
  • Washington

The United Kingdom (Office: London)

Hong Kong

Singapore

All persons hired will be required to verify identity and eligibility to work in the location where they are hired and must complete required employment eligibility verification upon hire.

NOTE to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to a member of Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

#LI-Remote


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • SpacyLibraries
    • Scikit-learnLibraries
    • NumpyLibraries
    • PandocLibraries
    • TesseractLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PytorchFrameworks
    • KerasFrameworks
    • DaskFrameworks
    • TornadoFrameworks
    • JupyterFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SegmentAnalytics
    • FigmaDesign
    • SketchDesign
    • NetlifyDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • LeanDataCRM
    • KlipFolioCRM
    • BizibleCRM
    • MailChimpEmail
    • MandrillEmail
    • G-suiteEmail
    • LitmusEmail
    • UnbounceEmail
    • MarketoLead Gen
    • OutreachLead Gen
    • DriftLead Gen
    • On24Lead Gen
    • SendosoLead Gen
    • GongLead Gen
    • Google AdsLead Gen

Location

Austin, TX

An Insider's view of Ontra

How would you describe the company’s work-life balance?

Everyone is trusted to take time off throughout the year when they want to, and they actually do take time off. I also have my Slack notifications turned off every night, on weekends, and on PTO. We’re all about finding ways to achieve ambitious goals with sustainable and healthy day-to-day processes.

Robyn

User Experience Designer

What does your typical day look like?

I spend most of my time with our customers to understand the tech-enabled legal processes currently in place and offer recommendations on products and services that will support their continued success. I work across the organization from partnering with our attorney partners-to collaborating with the Product team to improve and scale our process.

Josh

Managing Director, Account Management

What are Ontra Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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