The Director of Partnerships & Strategic Alliances

STRATEGIC | RELATIONSHIP BUILDER | ENGAGING

The Director of Partnerships and Strategic Alliances is a highly strategic role, responsible for revenue growth coming from our partner channels. This role will work closely with our growing network of strategic partners - including several Fortune 100 companies and all of the major cloud providers - to ensure A Cloud Guru is positioned as a top-of-mind partner for their sales forces and that we are growing revenue through our partner channels. The Director of Partnerships will have aggressive but attainable growth targets for the channel and will report directly to the Global VP of Sales.

Hello, we're A Cloud Guru

Our friends call us ACG.

We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

We take our jobs and customers seriously, but we don’t take ourselves too seriously. – Hanh, Director of Customer Experience

As Director of Partnerships & Strategic Alliances at ACG, you’ll get to:

• Drive pipeline and revenue through partner programs, hitting quarterly and annual revenue targets
• Create our Partner and Alliances strategy in collaboration with our VPs of Cloud Transformation and Sales leadership, with the goal of driving revenue and improving customer experience through re\seller, referral, and technology partners.
• Implement, maintain, and grow A Cloud Guru channel programs to meet the requirements of all partner types 
• Onboard new partners to set us both up for early success
• Operationalize partner management to improve the efficiency, effectiveness, and visibility of our partner program results
• Proactively engage partners on a regular basis through pipeline reviews and the like to keep ACG “top of mind” and to ensure we are driving value from the partnership
• Collaborate with our Cloud Transformation, Sales, Marketing, Legal, Product, Engineering, Operations, and Customer Success teams to foster optimal partnerships and track the success of partner programs
• Assess partner’s needs on an on-going basis, set goals to meet those needs, track progress and ensure the relationship remains mutually beneficial to both the partner and ACG

We are looking for someone who can:

• Build standard protocol, SLAs, and templates for partner agreements, commitments, and working relationships to drive consistency and predictability in our channel programs
• Establish short-term and long-term goals and performance metrics in-line with partnership and corporate objectives
• Keep key partner stakeholders up-to-date on our product to ensure their teams understand our solutions, know how to position, and promote them to their end customers
• Develop co-marketing opportunities with partners and work with ACG’s marketing and cloud transformation department to plan and execute various co-marketing events, content and seminars.
• Handle and evaluate inbound partner requests

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

• A minimum of 5 years of experience in channel sales or partnership management, in the technology space
• Experience with Software-as-a-Service (SaaS); experience in the training industry specifically preferred
• Experience working with sales, marketing, customer success, legal and operations to build and enable successful partner programs that show meaningful growth in revenue
• Existing relationships within the largest cloud providers preferred (AWS, Azure, GCP)

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work work better for you.

• 4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
• Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
• Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
• We’ve got your covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
• Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
• $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.