About Opcity:

Opcity helps real estate brokers, lenders and settlement service providers serve online customers. The number of home buyers/sellers who start their process online is growing much faster than the industry as a whole. Opcity makes the real estate experience better by instantly and seamlessly matching consumers to the best agent for them, and facilitates the buying and selling process by connecting and coordinating the vital services within the home buying/selling ecosystem. Through its proprietary matching algorithm and SMS/Mobile live-transfer distribution platform, Opcity is able to instantly connect the best agent with the highest probability of conversion to the right consumer at the right time. Opcity’s matching model is based on eighteen (18) years of agent historical performance, predictive analytics, and a learning model of iterative improvement. Opcity’s network of providers, technology platform, and toolkit allow Opcity to be the primary concierge for the consumer during the home buying/selling experience.

Description:

Opcity is currently seeking a Director of Sales Enablement, this person will plan and direct all administrative, financial, and operational activities for the Sales & Operations Division. Similar to a Chief of Staff role, this role is responsible for driving the Sales and Support strategies in order to achieve revenue objectives. Organize and prioritize critical issues and required information for the Head of Sales to facilitate efficient decision making. Act as a point of contact or gatekeeper between top management and other stakeholders. Provide oversight and guidance to projects of high importance. This person may even act as an advisor to the Head of Sales. May be responsible for the management of Sales & Operations support staff. The Director of Sales Enablement will manage a departmental function within a broader corporate function. This person will develop major goals to support broad functional objectives. The Director of Sales Enablement will also approve policies that would be developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function.

Duties & Responsibilities:

• Organize and coordinate staff functions and activities including goal setting, compensation/incentive plan strategies
• Coordinate strategic business initiatives and guide to completion
• Supervise daily operations and help oversee projects of high importance
• Performance – continually analyze Sales and Service plans to optimize future results and effectively scale the organization.
• Act as a main consultant to the Head of Sales
• Manage department initiatives and ensure deadlines are being met
• Collaborate with Marketing to ensure a steady inbound pipeline
• Collaborate with Sales Ops and Analytics teams to drive reporting to reps, managers, and executive leaders
• Manage and maintain headcount planning and coordinate with recruiting as needs arise
• Assist Head of Sales with internal communication, meeting with HR leaders and attending to staff needs, ensuring any problems are resolved
• Keep Head of Sales abreast on current company climate (employee well being, project statuses, new proposals etc.)
• Work with team leaders and present to senior executives
• Build strong relationships with employees and oversee their progress, noting any issues or successes
• Work with product teams to develop sales and support enablement tools and scalable training programs that can help train company sales team & partners.Help coordinate business wide procedures and work to improve existing processes for maximum clarity, efficiency and success
• Attend executive meetings and deliver progress reports to Head of Sales

What We Like to See/ Measures of Success:

• 10+ years experience in Sales, Sales Operations, Client Support leadership/management role
• Bachelor’s Degree in Business Management or related field, MBA preferred
• Proven creative thinker with strong business acuity with a proven track record of success in scaling Sales, Sales Support and Operations organizations in Business to Business environment
• An energetic leader with excellent communication skills, a positive attitude and a go-getter drive
• Excellent oral and written communication skills. Strong interpersonal skills and a knack for productive collaboration across varying departments
• Consulting and operations expertise
• Detail oriented and data driven
• Can successfully organize and direct large teams of people
• Impeccable time management and multi-tasking skills
• Business minded and strategic planner
• Proven problem solver who can make clear-headed decisions while under pressure
• Ability to analyze and compile large swaths of data and present effective reports
• Highly experienced with project coordinating and management
• Self motivated and self sufficient

The position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment. Diversity is important to us, therefore, Opcity is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Opcity will provide reasonable accommodations for otherwise qualified disabled individuals.