About Us:
LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.
We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.
Our Austin team works in two offices in downtown Austin. Both enjoy panoramic city views and an open floor plan with breakout rooms that encourage collaboration and innovation. When you join LogicMonitor, you will be working alongside some of the brightest minds in one of the fastest growing global software firms. We are looking for you to bring your expertise, drive, and passion. This is your chance to join us on our journey as we expand our global presence and achieve record-breaking success.
What You'll Do:
The Director of Sales, MSP is responsible for building a scalable world-class sales function by creating and managing a team of Account Executives and Account Managers calling on Enterprise Accounts, selling across a variety of industry verticals and segments. Leading by example, this role will drive a culture of performance and measurements using sales processes and best practice methodologies, to achieve and excel against revenue targets. This role is to hire, coach, motivate and mentor a scaling team.
Here's a closer look at the duties in this key role:
- Deliver a sales motion that drives new customer acquisition and scalable, sustainable growth
- Build and manage a team of Account Executives focused on new MSP, customer acquisition and account management
- Work with the Sales Engineer team to ensure customers are presented a solution that fits their technical requirements and when necessary define & build client-tailored demonstrations; presenting to IT buyers and C-Suite executives
- Manage and measure the leading indicators of sales performance to ensure consistent, predictable and successful results.
- Proficient in Salesforce.com and like sales enablement technologies to manage AE performance.
- Achieve sales at or above stated quota and goals
- Monitor, support and coach sales representatives with prospecting, web-based sales presentations and demonstrations, follow-up calls and closings
- Drive and support field level activities (trade events, prospect visits, customer visits) and LM value proposition
- Partner with Marketing leadership to develop the funnel to support sales objectives
- Provide competitive MSP intel into the product and marketing teams
- Demand involvement of active LM leadership with sales team and in the sales process
- Commit to developing training, skills and knowledge to enable sales success
- Represent LM’s interests in market events as an evangelist of LogicMonitor
- Work consistently with counterparts from Professional Services, Customer Success, Marketing and other departments to drive results
- Achieve Quarterly and Annual Goals.
- Using 360' Feedback and coaching, develop a culture of mentoring and support
What You'll Need:
- Bachelor's degree required; Business degree preferred
- 5+ years' experience hiring, coaching, mentoring, building and managing a solutions-sales team
- 5+ years' successful experience (exceeding quota) in a quota carrying sales role, selling into new accounts
- Prior experience selling MSP solutions to Enterprise customers
- Prior experience selling SaaS solutions to Enterprise customers preferred
- Demonstrated ability to interact within all levels of a solution partner or customer organization
- Successfully mastered the following skills: sales management, aggressive cold/warm calling, prospecting, product demonstration, and closing
- Strong computer skills, including Salesforce.com and Microsoft Office
- Strong skills in leading sales engagements that have extended sales teams (partners / professional services / pre-sales / portfolio product experts / marketing / sales support / customer success
- Deep knowledge of the infrastructure technology, MSP and SaaS industry landscape
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