Sonar’s industry-leading solution enables developers and development teams to write clean code and remediate existing code organically, so they can focus on the work they love and maximize the value they generate for businesses. Its open source and commercial solutions – SonarLint, SonarCloud, and SonarQube – support 29 programming languages. Trusted by more than 300,000 organizations globally, Sonar is considered integral to delivering better software.

Our Director of Sales Operations will be an integral member of our Sales team, partnering with Sales, Channel, Customer Success, and supporting teams to determine strategy, implement performance metrics, and influence the alignment of all sales operations. This role will drive sales effectiveness by establishing measurable processes to improve sales efficiency and determine growth goals. This Director of Sales Operations will drive GTM performance, produce actionable reporting and analysis, and build enablement programs to partner with sales leadership to influence decision-making and results.

Key Roles and Responsibilities

• Align and drive strategic initiatives from Sales leadership across internal Sonar resources and groups to further improve sales performance 
• Guide standardization of analytics and KPIs across Sales teams to ensure consistency and accuracy 
• Partner with Sales leadership in maintaining accurate and updated Sales forecasts for executive review 
• Lead pipeline performance analysis to identify areas of concern and best practices. Use this analysis to provide actionable feedback and areas of focus 
• Facilitate and advise annual planning activities to align headcount and segmentation for optimal execution and performance for Sales Teams 
• Partner to prepare business analysis for QBRs, All Hands and lead staff calls for Sales lead as needed
• Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• As a people manager, foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers to trust, and rewarding others for demonstrating behaviours that cultivate trust
• Own Business Intelligence, using data analysis and storytelling to generate business intelligence insights for the team
• Leverage data and analytics to build sales enablement programs that remove frictions and increase efficiency and effectiveness

The skills you will demonstrate

• Proven success in driving operational excellence 
• High motivation for continuous improvement and ability to drive impact
• Experience working with a SaaS company; high-growth startup experience a plus
• Experience working in a high-volume, PLG, or inbound-demand Marketing and Sales GTM funnel
• Understanding of and ability to articulate trends in churn, expansion, ARR, LTV, CAC, etc. 
• Skilled in Salesforce platform with the ability to converge system capabilities with an optimal internal process to deliver end-to-end data intelligence needed to meet targets and drive growth
• Superior organizational and analytical skills
• Ability to independently identify problems, propose solutions and execute those solutions
• Bachelor's degree in Business or Quantitative discipline
• 5+ years experience in Sales Operations or Business Operations
• Experience in building and leading a high-performing team, with 3-years of people management experience

Why you will love it here

• Safe work culture - we value respect, kindness, and the right to fail.

• Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.

• Great people - we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 300+ SonarSourcers from 33 different nationalities can relate!

• Work-life balance - keeping a healthy work-life balance is important. This is why we have a hybrid work policy and some people prefer working some days from home.

• Always keep learning - in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.

What we do

Sonar was started by a team of developers that wanted to change the way code is built in an agile development process. The company was created to develop the open-source tool SonarQube, which is now the standard in code quality management with over 350,000 instances deployed today. Every day we are focused on solving developers’ next big problem.

Who we are

At Sonar we believe in people, excellence, and delivery. We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless in their respective missions. We want to work with people who are ready to fasten their seat belts and be part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do and do what we love. If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do: choose your battle, innovate, take risks, and lead change. Join us; we’ll be smarter and stronger together.

If this sounds like you, apply now!