Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Duo Security - Renewals Specialist at Duo Security

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What You'll Do
You will be responsible for leading Duo Security Software Renewals within an assigned strategic Cisco segment. Security Software Renewals is a key factor in Cisco's success as we continue drive toward annuity software subscription and re-occurring revenue offers. The renewal specialists are driving the Duo Renewals motion with the customer and managing a team of Cisco resources for all renewal activities from opportunity identification to negation to close. You will build direct relationships with global security software sales, Cisco account managers, Cisco channel partners, end customers, and other cross functional leaders. You will lead and support all aspects of the security renewals lifecycle and deliver against quota.
Responsibilities Include:
  • Own and manage a portfolio of Duo Security renewals while ensuring consistent and accurate forecasting across assigned territory.
  • Execute on all phases of subscription renewal lifecycle. This includes advising customers of renewals, building quotes, handling customer objections, assisting with contract negotiations, helping partners with order processing and closing renewal opportunities while ensuring entitlements are delivered appropriately.
  • Utilize Salesforce.com to lead all aspects of the sales/renewals funnel from a weekly, monthly and quarterly perspective, ensuring integrity of the funnel and associated opportunities, as well as to ensure sales leads are handled and actioned on in a timely and efficient manner
  • Build customer and partner relationships and work effectively with cross functional partners.
  • Establish effective partnerships with diverse internal partners including Account Managers, Security Sales Specialist, Partner Community, Customer Success, and Operations.

Who You'll Work With
The Security Business Group is one of the fastest growing teams with diverse and motivated individuals that consistently deliver profitable growth at Cisco. We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions.
We partner closely with the Global Security Sales Organization, and we connect Cisco customers with solutions that can transform their businesses and change the world for the better. We will provide you with a platform for success including: mentor, training and on-the-job learning that will strongly support you in your career advancement.
You will discover an innovative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes, and we are all highly encouraged to give back to our local communities.
Who You Are
If you enjoy a changing environment, are goal motivated and believe in performance rewards for exceeding annual sales goals though collaboration with partners and internal stakeholders, we have a place for you. The ideal candidate will have experience in renewals, a strong grasp of sales, and will demonstrate a high level of comfort working with partners, customers, internal teams and executive leadership. High energy, strong communication and the ability to adapt to a constantly evolving marketplace and evolving business models are essential skills for this opportunity.
Knowledge and Experience:
  • BS/BA (or equivalent) plus 3+ years related sales experience; preferably with Renewals.
  • Have a proven record in delivering excellent results against pre-defined goals and targets
  • Understanding of Cisco's Field Sales, Product Specialist Sales and Partner Sales organizations a plus.
  • Renewals experience within the United States with local, regional, national and global multi-national enterprise customers.
  • Excellent knowledge of sales processes, organizational structures, management practices and resources development.
  • Excellent communications skills (both written and verbal) and the ability/affinity for building new relationships

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
#WeAreCisco
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.
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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

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