E-Commerce Floor Assistant- 2nd Shift

| Austin
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Position Overview:
Our Distribution Center is the backbone of Kendra Scott and we are looking for an enthusiastic individual to join our team! We provide ‘WOW’ customer service to all of our customers by shipping beautifully wrapped product accurately and efficiently. Reporting to the Department Lead, the Floor Assistant’s primary goal is to oversee the execution of daily workflow goals are met. If you thrive in a constantly changing environment, have a knack for identifying process improvement, and can make quick decisions under pressure, this position is for you!
Responsibilities:
Leadership
• Coordinates with department lead to determine workload and set deadlines
• Ensures a safe and efficient working environment for all employees
• Communicates departmental policies and verifies consistent application
• Creates a positive and encouraging team dynamic
• Flexes pace to organize, train, and supervise large numbers of temporary associates as needed
Process Management
• Extracts daily workflow initiatives and works side-by-side with team to ensure completion
• Provides status updates and workflow progress throughout the day
• Executes order waving and invoice organization at optimal timing for workflow
• Utilizes WMS reports to ensure productivity metrics are met by the associate team
• Stays up to date with changes in packing requirements to guarantee service satisfaction
Our Ideal Candidate will have:
• 2+ years of experience in the distribution, retail, or service industries
• High School diploma required
• Ability to coach diverse employee base with a tactful and motivating approach
• Understands big picture in order to break down into small parts for efficient execution
• Confident self-starter with superior multi-tasking and organizational skills
• Excellent verbal communication
• Ability to embrace change with a positive attitude and thrive in a fast-paced environment
• Passionate about the Kendra Scott brand and core values of Family, Fashion, Philanthropy
• Must be able to regularly lift and move up to 30 pounds; stand/walk for duration of shift
• HE certification or ability to be licensed
• Bilingual (Spanish) is a plus

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Location

Our Home Office is located in the heart of Austin, with easy access to MoPac, downtown and North Austin neighborhoods.

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