Atlassian
Atlassian's software powers teams in every industry to collaborate, ideate, and innovate.
Austin, TX
Remote

Enterprise Advocate, Halp Team

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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is an Inside Sales role based in the United States. Halp is a new product in the Atlassian portfolio and our small but mighty high-velocity sales team is focused on rapid growth of our customer base in the most efficient way possible.
We are looking for a motivated self-starter (startup experience is a plus!) that has a consultative sales approach, great demo skills, and enough technical knowledge to configure accounts and troubleshoot issues along the way. No coding required. We're looking for someone with 5+ years of successful B2B quota-carrying experience in a product-led SaaS organization selling to customers in the SMB through Enterprise spaces.
In This Role

  • You'll be managing and expanding an existing book of business while demoing and closing an inbound pipeline of active Halp trials that range from 10 employee startups to 10,000 employee enterprises.
  • You'll have several demos and configuration calls every day, from 1:1 demos that are automatically scheduled for you - to 1:Many weekly webinars to demonstrate product functionality to large groups of new and existing customers.
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
  • You have previous experience as a BDR/SDR before you moved into a quota carrying role. No prospecting is required for this position.


Requirements

  • Bachelor's degree
  • 5+ years of sales experience in SaaS
  • Great presentation/demo skills
  • Opportunity and deal management with little supervision
  • Ability to thrive in a startup-minded, very fast paced selling environment that is growing 10X/year


More about our team
Halp is a conversational ticketing system built into the tools you already use like Slack and Microsoft Teams. Slack, Home Depot, Roku, Uber are just a few of our customers using Halp to create and manage IT helpdesk, deal desk, and operations requests without leaving the conversation. We are a relatively small team originally based in Boulder, CO before our acquisition by Atlassian in May, 2020. We're all about rapid development, stunning growth (9X/year) and we consider our colleagues to be our friends.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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