Global Strategic Director of Sales - Northeast

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As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2000+ employees helping the world’s most valuable enterprises make their customers happier.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organizations to work together across social, marketing, advertising, research, and customer care to manage customer experience at scale. Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike, P&G, Shell, Samsung, and Visa.

At Sprinklr, we're customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building  it is core to who we are as a company. 

Meet Our Sales Team

A dynamic, motivated, and high powered Enterprise Sales Team that is on a mission to be the best enterprise sales team there is. Every member of the team is passionate about social media and showing major corporations how it can impact their business for the best, when they have the right infrastructure.

Why join?

You will be helping to build the finest enterprise sales organization with the most responsive client led product engineering team there is.

You will be selling a Forrester top ranked product to some of the best brands there are

What You’ll Do

  • You will be called upon to set up and run your territory, leading a team of reps to achieve and blow through a revenue target of $8 - 12m per annum once established.
  • You will inspire, engage and enable your team; coach them on best practice, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the region/department.
  • You will be active & “in the room” supporting your team wherever required in client activity and deals; you know what it takes to put together & win strategic deals and can lead by example every step of the way.
  • You will be highly disciplined, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate your team’s success. You will nurture an environment where your reps are constantly re-qualifying their deals, communicate brilliantly and have a real desire to be the best.
  • You will direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and enable your team to ensure district/area goals are met and potential problem areas are identified and mitigated.
  • You will ensure sales objectives are met within corporate strategies and policy frameworks; and nurture a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.).


Who You Are & What Makes You Qualified

  • You will have led top flight sales teams where you have taken raw talent and converted them into reps that sit in the top 10% of the overall salesforce.
  • You’ve got 7-15 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals.
  • You are a proven leader. We need someone who has managed a team of at least 3 sales reps & territory for no less than 3 years, achieving collective success against regional sales targets.
  • You genuinely care about others, so you create a culture of learning and collaboration wherever you are. Leading by example, you challenge yourself to learn & then empower others by sharing your experiences.
  • You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical.
  • You’ve been successful in building relationships – Sprinklr is a best in class solution (http://www.sprinklr.com/social-scale-blog/sprinklr-judged-best-social-relationship-platform-forresters-wave/). But we’ve succeeded because we genuinely care about how we make people feel.
  • You share the same values, & know that relationships are everything and can inspire a group of sales stars to value them just the same.
  • You also know money is made out of the office. You consistently identify & attend industry events, leverage your network, travel, and pursue creative methods to engage your team and their clients/prospects. You’re able to manage a fast paced environment for both your team and yourself in and out of the office.


To learn more about the values at Sprinklr please click here.

Why You'll Love Sprinklr: We offer a flexible work environment, unlimited vacation, and generous pay and benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity. #Sprinklrlife

    • We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences excellent at every touchpoint. This is how we all make the world more social together.
    • We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeed in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together.
    • We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.


EEO
We don’t just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our Sprinklrites, our products and our community. Every human has the potential to be amazing. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know.

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. We offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

For the fifth consecutive year, Sprinklr has been named to the Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We were also named a 2020 Gartner Peer Insights Customers’ Choice for Social Marketing Management. And in 2019, Sprinklr was the only leader in the Forrester Research, Inc. report, The Forrester Wave™: Social Suites.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with Audible for Business, Linkedin Learning, and more.

EEO - Our philosophy on inclusion: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate our sense of belonging and fervently believe every employee matters, and should be respected, listened to, and have opportunities to contribute to the magic of Sprinklr!

We celebrate differences, and we seek to hear unique perspectives because it helps us all to learn. We seek to  understand. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. As we continue on our growth journey, we know that bringing together diverse talent leads to better  company-wide innovation, improved financial results and better decision making.  

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know.

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2201 E 6th St, Austin, TX 78702

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