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Inbound Qualification Representative

| Austin
About ThousandEyes
 
ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 65+ of the Fortune 500, 6 of the 7 top US banks, and 20 of the 25 top SaaS companies.

About the team

ThousandEyes Q-Team is the front door to our sales organization as we fuel the company’s growth by generating qualified opportunities and managing inbound inquiries. Q-Team members are responsible for running Exploratory calls to qualify, educate and find mutual benefit based on the prospect’s goals, plans, challenges and timeline. This role requires strong communication & organizational skills to meet your monthly goal(s) and to become an extraordinary superhero at ThousandEyes!

Responsibilities

  • Manage and qualify inbound leads to generate opportunities and pass to regional account team
  • Effectively document Exploratory calls with prospects including use-cases, goals, current challenges, timeframes & next steps
  • Confidently communicate ThousandEyes value proposition to prospects and customers
  • Nurture prospects in Groove through strategic cadences that include emails, calls and LinkedIn messages
  • Build key relationships and collaborate with field sales representatives to build a strong pipeline
  • Establish rapport and build strong relationships with all levels of organization, including senior executives (C-Level & VP’s)
  • Manage inbound chats via Intercom
  • Travel to ThousandEyes events to build relationships and educate prospects on our platform

 Required Qualifications

  • Bachelors Degree or equivalent work experience
  • Goal-oriented with a diligent work ethic
  • High level of awareness and strong commitment to owning your business
  • Flexible to travel to regional training courses and events

Preferred Qualifications

  • Proven skills in account development, opportunity qualification, and territory management
  • Demonstrated success in prospecting into Enterprise companies
  • Previous experience with Salesforce and Groove
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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • VueLibraries
    • SpringFrameworks
    • TerraformFrameworks
    • KubernetesFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

ThousandEyes is in the heart of Austin. Located downtown, we are next to great coffee shops, restaurants, and entertainment.

An Insider's view of ThousandEyes

What are some social events your company does?

At ThousandEyes we celebrate our employees each month with many different events that have ranged from birthday celebrations to a Halloween costume contest and a field day at Zilker Park. Our goal is to create an environment where we are celebrating our entire team!

Christie

Office Manager

How do you collaborate with other teams in the company?

With a globally distributed workforce, and a growing number of teams and functions that support our goals, collaboration and communication is such an important part of our culture and how we work. We invest the time and energy to bring our global workforce together in person at a few different junctures throughout the year.

Ryanne

Sales Optimization Director

How does the company support your career growth?

ThousandEyes supports my career growth as the business consistently grows year over year. As the business continues to scale and the inside sales team expands, there are new opportunities to add value with roles that weren't previously available in the past.

Mario

Account Manager

What are ThousandEyes Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Stock Options and 401K. Medical, dental, vision and life insurance. Gym subsidy and commuter benefits. Catered breakfast and lunch with allergy friendly options!

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