Inbound Sales Representative
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At LegalZoom, we’re passionate about our customers because we know our products and service help achieve their dreams. Our sales team helps our customers identify needs and get added value to make their lives easier and more efficient.
Our ideal Sales Specialist has a proven track record of providing world-class customer experience and also thriving in a quota-based environment. This is a great opportunity for those dynamic talents who love sales but also enjoys developing warm customer relationships.
What you’ll do:
- Respond to sales inquiries via telephone and e-mail with the goal of assisting the customer and closing the sale
- Understand and convey a mastery of our Intellectual Property products and services, assisting customers with any questions they may have. Products include but are not limited to Trademarks, Copyrights, and Patents.
- Proactively call customers to follow-up and obtain additional information
- Accurately explain and guide customers through complex and complicated concepts
- Meet and exceed required sales quotas
Qualifications:
- Bachelor’s degree or equivalent experience
- 2+ years previous experience in corporate phone sales, selling products in a heavy inbound call volume environment
- Ability to meet and exceed required sales quotas
- Ability to quickly learn detailed information about legal documents and services
- Previous experience with and ability to accurately and patiently explain complex products and concepts to customers
- Exceptional telephone communication skills
- Strong written communication skills
- Ability to excel in a high-pressure, fast-paced environment
- Detail oriented team player with a passion for helping customers
- Strong computer proficiency: Word, Excel, e-mail, the Internet with ability to learn and effectively use order management tools
- Desire to help the company grow through participation in a variety of projects
- Legal industry background, experience, knowledge, or interest, preferred
LegalZoom is an Equal Opportunity Employer, dedicated to diversity.
- Austin, Texas, United States
- Full-Time/Regular
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