Reporting to the Director, MSP you will engage with channel partners to identify new sales and enablement opportunities while helping the channel partner understand Duo’s offering and how to best deliver Duo to their end customer. Additionally, you will help operationalize this support by finding opportunities for Duo to deliver self-service capabilities for the partner community.

Responsibilities

• You will offer timely responses for our partners
• You will provide technical enablement to clear the path for Duo deployments
• You will respond to program and operational inquiries
• You will analyze and report on the breakdown of the different types of requests our partners send us
• You will create self-service tools and templates to ensure that the Duo Partner team can continue to grow our efficiencies within our channel business

Qualifications

• Experience in B2B sales and/or service roles
• Experience crafting and implementing process
• 2+ Years experience within software or SaaS
• Experience working with the IT channel preferred

3 reasons why you should apply

1. You will be joining a business that you can help build from the ground up.
2. You will be able to directly impact the experience of Duo’s partners as they engage with us daily.
3. You will be joining a team that moves fast and is deeply collaborative.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. Our roots and values were forged in the Midwest. We believe in enabling and empowering people to follow their passions inside and outside of the office. Collaboration is our standard operating practice, and we actively seek to reduce barriers to brilliance.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

If this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications.

Finally and most importantly, we are a proud Equal Opportunity Employer.