Insurance Sales Specialist

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Role: Insurance Sales Specialist (3rd Party)

Location: Austin, TX

Reports To: Director of Insurance Operations

Hippo is modernizing the $100B home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches. Because, at the end of the day, the best home insurance policy is the one you never have to use. 

Hippo treats its team members with the same level of dedication and care as we do our customers. Our CEO, Assaf Wand, views this company as an opportunity to care for one another like a family, which is why we’re fortunate to provide all of our Hippos with:


  • Healthy Hippos Benefits- 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly). 
  • Flexible Paid Time Off
  • Little Hippos Program- We reimburse our team members up to $25k for adoption costs and up to $50k for infertility treatments. Plus, we offer 12 weeks parental leave for primary caregivers and 6 weeks for secondary caregivers.
  • Hippo Meals & Snacks- We cater lunch in our office 3 times a week and we provide all the snacks & drinks our Hippos can handle daily. 
  • Hippo Habitat- Our beautiful, historic offices are located in downtown Austin at the corner of 6th & Congress. 



About This Role

Hippo Insurance has a group that focuses solely on policies written with carriers other than Hippo. The 3rd Party Sales Specialist role will help our customers with writing new business with our carrier partners. The role will be based in Austin and will help out on other projects related to 3rd Party Sales and Support. 

About You 

We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy sales. This position will be cross-functional and work hand in hand with our Sales & Support organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers. 

  • You love helping people, have a natural empathy for others and helping them find solutions and solve problems 
  • Highly collaborative and enjoy working with others
  • Prior experience in personal lines insurance policy sales in a multi carrier environment

Responsibilities

  • Develop and maintain a strong working relationship with the Sales and Support teams
  • Provide superb customer support and assistance via chat, phone, and email
  • Process new policy requests quickly and thoroughly
  • You are dedicated to meeting the expectations and requirements of our customers, you act with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Requirements

  • Prior experience in Property or Homeowner’s insurance is required 
  • A Property & Casualty – Broker/Agent license required
  • Experience selling multiple carriers is needed
  • Exposure to AMS 360 is a plus
  • Ability to work independently and collaboratively in a fast-paced and diverse environment
  • Excellent oral and written communication skills
  • Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction
  • Strong intellectual curiosity and a desire to help others solve problems
  • Flexible and willing to do what is needed to get great work done
  • A natural inclination to work within a culture that is fast-paced and dynamic
  • Bachelor’s degree preferred


Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

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Location

We are in the heart of downtown, with offices in the historic Scarbrough and Littlefield Buildings. We provide our team with parking nearby!

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