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Jr. Sales Operations Specialist

| Austin

Jr. Sales Operations Specalist

  • Daily administration and end-user support of Salesforce.com applications including but not limited to: activating and deactivating users, managing multiple user setups, profiles and roles, customization of objects, fields, record types, page layouts, formulas, validations, data backups, writing requirements, design solutions/configurations, and communicating Salesforce.com functional updates to users.
  • Create and manage custom reports, complex workflow rules, approval processes and data validation to support business processes.
  • Collaborate with internal stakeholders to develop & implement business requirements, best practices, process flows, configuration and testing to maintain data integrity.
  • Train end users and prepare related documentation (training materials, process and data flows, and use cases)
  • Ensure timely delivery of reporting and data needs to each functional team of Salesforce users 
  • Create and maintain documentation on processes, policies, application configuration and help-related materials 
  • Drive adoption of activity management, including tracking high-impact activities
  • Remain current on Salesforce.com best practices and technologies
  • Manage and maintain the RFP database and assist and manage with RFP responses and related activities
  • Daily administration and end user support of Steelbrick

 

Qualifications

  • 0-2 years of Salesforce Administration or Sales Operations experience 
  • The ability to distill loosely defined problems, identify potential approaches and execute solutions 
  • Proven success in developing, deploying and driving adoption of business processes 

<!-- [if !supportLists]-->·      <!--[endif]-->Applied critical thinking

  • Demonstrated experience in business process analysis and re-engineering and structured methodology documentation (Data Flow Diagrams)

<!-- [if !supportLists]-->·      <!--[endif]-->Excellent communication skills (both verbal and written)

<!-- [if !supportLists]-->·      <!--[endif]-->Excellent interpersonal skills, with a positive, friendly, and helpful attitude

<!-- [if !supportLists]-->·      <!--[endif]-->Exceptional organizational skills and strong attention to detail 

<!-- [if !supportLists]-->·      <!--[endif]-->Exceptional time management skills and the ability to prioritize and multitask

<!-- [if !supportLists]-->·      <!--[endif]-->Ability to work well in a team environment and collaborate with all levels of staff

 

<!-- [if !supportLists]-->·      <!--[endif]-->Strong technical skills with the following: MS Word, PowerPoint, Excel, MS Outlook

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Location

6500 River Place Blvd Bldg, Austin, TX 78703

What are Personify Perks + Benefits

Personify Benefits Overview

A career at Personify not only allows you to deepen your skill sets, but you’ll be positively impacting our nonprofit clients who work to make the world a better place. When you invest your best in Personify, the best is given back to you. Our corporate benefits and culture is one of the most progressive in the industry and encourages a work/life balance. Each team member is given the opportunity to truly be their best self while also deepening the connections with their team members around them every day.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

The spirit of Personify is driven by people who are excited to help our clients change the world every day. Alone, we can only achieve so much but together we support, challenge and encourage each other to deliver market-leading innovation for some of the most impactful 501(c) nonprofit organizations across the country.

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