Leasing Agent
Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
A day in the life of a Call Center Leasing Agent:
The Leasing Agent will be responsible for nurturing all inquiries for a Main Street Renewal home from initial contact through signing a lease. The leasing agent is responsible for all inquiries via inbound/outbound calls or email; this is based in a call center environment versus in a branch location. Days of work will vary but will have two consecutive days off each week. Weekday shifts are 12 pm - 8 pm and weekend shifts are 10 am - 6 pm if applicable. We will work to accommodate your schedule.
This position will be a high-volume prospect calling environment
Responsible for prospect leasing pipeline from initial inquiry through application
Ensure all prospect information is entered into the company’s resident management system
Schedule property tours, and utilize daily/weekly reports to follow-up on all prospect leads
Ensure all prospects are properly and efficiently qualified through the application process by educating and collecting all required documentation (rental history and income verification) prior to screening
Screen applicants and request exceptions by providing exception documentation when necessary
Meet weekly Service Level Agreements set by the Leasing Team through the management of applicants, leads, and prospects reporting, as well as, utilizing sales tactics and efficiency
MSR will pay for your license and all course fees, training, testing, and license for you to obtain a Real Estate License
What you’ll need to have:
2+ years working in a high volume outbound sales call center with quota and sales metrics
Willing to work toward or own a Texas Real Estate License.
Minimum of 1-2 years with sales/marketing experience in the Property Management industry required
Possesses excellent communication and people skills
Proficient with Microsoft Office, including Outlook, Excel, and Word; as well as prospect and resident management systems
Must be able to multi-task in a fast-paced work environment
Just a few other things you should know:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.