What we do:

TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, Google, Delta, SXSW and hundreds more turn PR coverage into real business impact.

Our Culture:

The TrendKite team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits. 

What you’ll do at TrendKite:

• Mentor your team on the tools needed maintain strong, long-lasting advisor relationships with key accounts, key buyers, customer stakeholders and executive sponsors
• Coach your team on developing new business with existing clients and/or identify areas of improvement to exceed sales quotas
• Make data driven decisions based on KPIs
• Ensure the timely and successful delivery of our solutions per customer needs and objectives
• Effectively communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) while keeping up-to-date and tracking accurate 30/60/90 day pipelines using CRM Salesforce.
• Prepare account status reports and Quarterly Business Reviews (QBR)
• Assist with high severity requests or issue escalations as needed
• Forge partnerships with other cross-functional teams to leverage their subject matter expertise to solve client challenges
• Travel on a as needed basis

What you MUST bring to the table:

• 5+ years of Account Management experience with Fortune 1,000 Accounts
• 2+ years of managing an Account Management team
• A proven track record of success in managing a large Enterprise Accounts with gross retention, upsells/cross-sales, net revenue, planning and forecasting
• Experience leading weekly account status meetings with internal team and client stakeholders
• Be a curious individual, passionate about driving high-quality solutions and focused on meeting client expectations
• Must be a highly productive, self-starter with strong negotiation and problem solving skills
• Be an energized individual who is able to motivate and coach a team to approach competitive scenarios and negotiations with creativity and finesse
• Ability to create and manage documented processes and procedures and make decisions accordingly
• Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills
• Outstanding written and verbal interpersonal communication skills, with acute attention to detail
• BA or BS required

TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.