Our employees can choose what works for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow employees to perform at their best ensuring a healthy work-life balance.

The #1 pioneer in internet home search has an incredible opportunity to lead and manage a dynamic growing sales team. In this highly visible role you will have the chance to make constant data-driven decisions, be creative, and innovate through technology. The Manager, Digital Sales is responsible for managing and providing strategic direction for a sales team and for driving the organization’s sales revenue through a large volume of transactions. The candidate selected will be required to use his/her knowledge and skills to manage an outbound call center with an emphasis on the development of reps, with a solution based/consultative selling approach.

The successful candidate will formulate, recommend and implement policies and programs in the area of tele-sales in conjunction with existing small, medium and large size broker relationships to generate revenue through sales to agents. This role will also identify markets for products and services, as well as hire and train a telephone based sales force. This position is expected to manage and develop the tele-sales teams, and provide strategic planning and direction for the department. This position will report to the Senior Manager of Sales and will require constant interaction with other business partners in the Sales Organization.

Duties and Responsibilities:

Directs and motivates sales representatives who engage with prospective customers, educates them on existing solutions and communicate the value of solutions

Generates revenue through mainly outbound tele-sales, engaging with mid-size Realtor, agent and broker accounts and getting them to commit to our lead subscription services

Improves metrics on sales and closing ratios and optimize sales cycle management

Execute against a data driven tele-sales plan to enhance the relationship and generate sales

Bring initiatives to the Marketing and Sales Operations Teams, to develop and share strategies to, establish, lead programs

Bring recommendations to the Customer Care Department to ensure training needs of customers are being met

Bring recommendations for hiring, training, and development of an inside tele-sales organization

Keep Senior Management appraised through verbal and documented reports on sales volume, competitive activity, growth and expansion progress

Skills and Experience:

Requires experience developing and managing a tele-sales business model with quick implementation of this strategy

Experience selling internet based advertising/technology products in a highly competitive online advertising market preferred

Proven ability to be hands-on, in the trenches, handling customer objections and closing deals

Significant sales and sales management experience in business-to-business sales

Experience getting Sales Representatives to adhere to scripting and has a proven track record of generating revenue for Sales Organizations.

The ability to be a strong and effective personal motivator of inside sales professionals

Experience with CRM and using metrics to assess progress and success

Requires professional written and verbal communication and interpersonal skills

Willingness to work a flexible schedule and travel as necessary

About realtor.com

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.  

Let’s make a difference, together. For Real.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

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