Manager, Sales Development

| Austin
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We help make the world a better place by helping companies understand how they can securely advance through Rapid7’s products, solutions, research, and expertise. The North American Sales Development team sets the stage for the customer experience through our prospect-centric engagement with cybersecurity team members and leaders. We believe we have the best talent and are committed to Sales Development Representative (SDR) career development. Our SDRs are key contributors to Rapid7’s growth as future exceptional Account Executives and through the creation of high-quality pipeline. The Sales Development team is one of the first interactions our prospective customers have with Rapid7 and is a key driver of our success.

The Opportunity:

If you have proven success in managing and developing people to achieve weekly, monthly, and quarterly goals as well as have a passion for coaching, mentoring, and inspiring people, this is the role for you! 

Position Summary:

Rapid7 is seeking a highly motivated and talented Sales Development Manager to join our North American Sales Development team, specifically to lead our team of SDRs based in Austin, TX. As the Sales Development Manager, you will develop, coach, and train a highly-driven team of SDRs who are early in their careers and aspire to become world-class Rapid7 Account Executives. You will also lead the team in prospect-centered engagement to evangelize Rapid7 products, solutions, services and research to companies across North America. 

What Success Looks Like:

  • Coach and manage a team of SDRs to master skills across sales development including cold calling, setting the stage for the customer experience, understanding security personas, leading discovery calls, and positioning Rapid7 solutions

  • Have a maniacal focus on outcomes and impact. Closely monitor metrics – everything from dials per day, conversion rates to opportunities, hand-off to sales and close rates – with the aim to increase SDR productivity and contribution to pipeline and bookings

  • Manage the day-to-day activities of SDR team including live coaching and mentoring, call statistics, conversions and pipeline building

  • Work closely with sales managers and account executives to ensure proper alignment on opportunity quality, follow-up on hand off, and Account Executive promotion eligibility

  • Partner and communicate effectively with various functional teams including Sales Enablement, Sales, Marketing, and Business Operations to maximize opportunities for growth and efficiencies

  • Identify and make recommendations for improvements around process, efficiency and productivity of the Sales Development team

To Be Successful In This Role, You Have:

  • Bachelor’s degree & 3+ years of management experience with proven track record of developing, coaching, and retaining individuals 

  • 2+ years of success with achieving goals in a Sales/Business Development leadership function

  • Demonstrated success with goal achievement (as individual or manager) and managing KPIs

  • Proficiency with sales tools such as, LinkedIn Navigator, Yesware. Experience with Gong and a plus.

  • Ability to analyze data to identify ways to improve productivity, efficiency and contribution to the business

  • You inspire others around you and build a highly motivated and successful team through your leadership skills

  • Goal-orientation and high-energy with a focus on team results and growth

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Technology we use

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Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!


Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.


Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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