Manager - Sales Enablement

| Austin
Job purpose
As the Sales enablement manager, this role will be responsible for providing the tools, assets, resources, and training to the “Go To Market” team in order to improve efficiency and success. You will be required to interact heavily with the sales team to determine what gaps in available resources exist, the marketing team to ensure assets and strategies
are aligned with the company vision, and the operations team to provide the necessary tools and services for the customer facing teams.
Duties and responsibilities
● Own the design, development and deployment of product, process and skills enablement programs that optimize the knowledge and skills of our customer- facing teams and drive excellent sales performance
● Communicate effectively with sales, marketing, and operations teams to find gaps in resources and training
● Understand performance and evaluate enablement program and training needs for the organization
● Develop and direct the build of sales training curriculum, programs and certifications
● Own the implementation and ongoing process for certification
● Support and inform the salesperson onboarding process and adjust training as the company and product matures
● Assess and implement tools to facilitate the sales process
● Ensures programs support the changing needs of the business and address new initiatives, with an emphasis on current trends and practices
● Serve as the liaison between the sales team and all other departments
● Coordinate and validate training activities with process teams and subject matter experts
Objectives/Outcomes
An improvement in sales efficiency:
● Reduced ramp up time for sales representatives
● Increased quota capacity
● Increased deal velocity
● Increased product Knowledge, Skill and Ability
● Knowledge of sales enablement technologies, processes and best practices.
● Knowledge of sales training best practices (analysis, instructional design, delivery, implementation and evaluation.)
● Knowledge of sales management best practices and consultative selling.
● Strong strategic, conceptual and analytical thinking skills.
● Experience working in a fast-changing environment that requires resourcefulness and results-oriented decision making
● Ability to communicate complicated information in a clear, concise and actionable manner; ability to communicate effectively with senior management.
● Demonstrated ability to manage projects and programs involving cross-departmental contributors and stakeholders
Qualifications
● Bachelor’s Degree
● Strategic, data driven thinker
● Familiarity with adult learning theory, training content design
● Highly collaborative with strong interpersonal skills to successfully work across the organization.
● Strong business acumen.
● Excellent verbal/written communications skills.
● Attention to detail and excellent organizational skills required.
● Flexible, highly adaptable to change with intellectual curiosity.
● Strong interpersonal skills and emotional intelligence.
● Ability to conduct presentations and facilitate group discussions.
● Authorization to work in the United States.
Working
About Civitas Learning:
Civitas Learning partners with universities and colleges dedicated to helping more students learn well and finish strong. We provide tools and services for educators that bring together and make the most of their diverse and disconnected data streams; personalize information and support for their students; and deepen understanding of the impact of their student-success initiatives. Through our work together, our partners are empowering leaders, advisors, faculty, & students—and measurably improving enrollment, persistence, and graduation outcomes.
Today, Civitas Learning has more than 350 colleges and universities as customers, serving nearly 8 million students. Together with our growing community of customers, Civitas Learning is making the most of the world’s learning data to graduate a million more students per year by 2025.
Civitas Learning is located in the heart of downtown Austin, directly across from Lady Bird Lake and the Austin Hike and Bike Trail. Civitas offers a comprehensive benefits package including medical, dental, vision, disability insurance, onsite paid parking, 401-K Program and a flexible paid time off policy. Civitas Learning is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

We're in the heart of downtown Austin near great restaurants and watering holes. We also love our view of Lady Bird Lake.

What are Civitas Learning Perks + Benefits

Civitas Learning Benefits Overview

Civitas Learning offers medical, dental, and vision insurance as well as a 401k plan. We also have a generous flexible, paid time off policy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA allows you to utilize pre-tax dollars to pay for eligible medical, dental, and vision expenses. The pre-tax contribution amount for 2018 is up to $2,650.
Disability Insurance
We offer short and long term disability coverage.
Dental Benefits
Keep your teeth clean! Our dental plan covers 100% of the cost of preventative care, including x-rays.
Vision Benefits
Our vision insurance plan provides 100% coverage for annual eye exams and lenses after a $10 copay. Frames and contact lenses are covered up to $130.
Health Insurance Benefits
We offer comparable health insurance plans and are fully insured. Offering both an HSA (with employer contribution) and an FSA.
Life Insurance
We cover basic life insurance with additional options to purchase individual and dependent plans.
Pet Insurance
We love pets so we offer pet insurance to cover your dog or cat for accidents, illnesses, wellness care and more.
Wellness Programs
We promote healthy habits so we partner with Global Fit to offer various wellness programs and discounts.
Onsite Gym
Our corporate headquarters offers an onsite gym to employees to get their workout on!
Retirement & Stock Options Benefits
401(K)
We provide employees with a 401(k) option and auto enroll new employees at a 5% contribution.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important. Primary caregivers receive 100% of wages for 12 weeks with the option to take an additional 4 weeks unpaid. Secondary caregivers receive 100% of wages for 4 weeks.
Flexible Work Schedule
We offer a flexible work day schedule to all employees, pending their manager's discretion.
Remote Work Program
We allow employees to occasionally work remotely, pending their manager's discretion.
Family Medical Leave
We offer up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
We trust our employees to get their work done and take off time as needed, which is why we offer a paid, open leave vacation policy.
Paid Volunteer Time
Paid Holidays
We offer all employees paid time off to observe all major holidays.
Paid Sick Days
We offer paid sick days for all employees.
Perks & Discounts
Casual Dress
We are here to do great work - jeans and all!
Company Outings
Stocked Kitchen
We have a fully stocked kitchen including unlimited snacks, hot & cold brew coffee, tea, soda, and all of the flavored LaCroix you can handle.
Some Meals Provided
We provide catered lunches on Wednesdays and breakfast on Fridays.
Happy Hours
Parking
Our employees don't worry about where they will park—we cover garage or lot parking. For those who bike or ride to work, we offer a stipend.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

In addition to all of the wonderful perks and benefits we offer employees, we also have a diverse culture committee who's sole mission is to work together, with mutual respect of all perspectives, differences, and approaches, in advocacy of the current and future culture at Civitas Learning.

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