Market Development Representative, Inbound at Kazoo

| Austin
Sorry, this job was removed at 1:02 p.m. (CST) on Tuesday, July 16, 2019
Find out who's hiring in Austin.
See all Sales jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Kazoo is the only all-in-one people management solution in the market that takes recognition, engagement, and performance and delivers them in one powerful platform. Through its Recognition & Rewards, Performance Management, and Surveys offerings, Kazoo is an award-winning, employee-first solution that increases productivity, retention, and revenue, and enables companies to build a purpose-driven culture of high engagement and high performance. With over 500 global customers, the Kazoo platform puts actionable analytics in the hands of business leaders, connecting them to what really matters. Kazoo is when work is working.

Our approach is employee-driven, not top-down.  We built our platform, and our company, with a promise to give employees what they need to deeply engage in their work and with their colleagues, and to drive results for the company.  Our focus is on building teams, cross-functional collaboration, and purposeful perks. We practice transparency, provide a culture of continuous feedback, and promote regular service to our community.

Overview of role:

We are looking for a standout talent to join our team of driven and high-achieving marketers. This position is a crucial role at Kazoo – it is the "tip of the spear" for opening new conversations with prospects and creating sales opportunities. If you are intellectually curious, independent, ambitious, and can thrive in a dynamic environment, then this may be the role for you.

The Market Development Representative (MDR) role is an entry-level position offering an excellent opportunity to get your career started at one of Austin’s best places to work. We’re growing fast and invite you to grow with us. Market Development is a critical component of the marketing organization at Kazoo. You will be on the front lines of our business, and as such, you are comfortable cold calling, talking to strangers, communicating our value proposition, and helping build our sales pipeline.

What awesome stuff you’ll do:

  • Timely follow up on inbound leads (demo requests, event leads, website chat, incoming calls, Contact Us forms, etc.)
  • Perform initial discovery/qualification of prospects to understand better if our products are a fit for their business
  • Develop a thorough understanding of the Kazoo platform, our industry, our ideal customer profile, and our product value propositions
  • Help set our Account Executives up for success by discovering each prospect's business needs and effectively communicate those needs to the sales team
  • Support various integrated sales and marketing initiatives including outbound campaigns and marketing events
  • As part of the broader marketing team, share insights to inform and improve campaigns, sales enablement materials, and communications

What you’ll need to be successful:

  • You work best in dynamic environments where change is the only constant. If you thrive in a static organization with inert processes, keep looking!
  • Passion, resilience, and a good sense of humor required
  • Prior success in establishing and cultivating professional relationships, you've been the first point of contact and voice of the company
  • Experience with client facing work, this could include anything from hospitality to customer support
  • Working familiarity with G Suite (Gmail, Google Calendar, Docs, etc.)
  • Strong written and verbal communication skills
  • Exceptional listening skills and a capacity for empathy
  • High attention to detail with strong organizational and time management skills
  • Strong interpersonal skills with an ability to communicate across all levels of a business
  • Flexibility; You work best in dynamic environments where change is the only constant
  • A growth mindset fueled by self-directed learning, structured training experiences, and coaching from colleagues
  • Conversely – an eagerness to share your own knowledge and skills with team members

Bonus points if you:

  • Have lead generation experience in a SaaS technology startup and/or Salesforce experience
 
 

 

When you work at Kazoo, we provide competitive benefits to make your life better both in and out of the office, which include: health, dental and vision insurance; open vacation policy; flexible wfh policy; 11 paid holidays; 401k program; Stocked kitchen; Mac Laptop; Transportation/Parking Stipend; Generous Parental Leave; Fertility benefits; Breast milk delivery; EAP & more!

At Kazoo, diversity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices.  Kazoo commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Kazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • GraphQLLibraries
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • ApolloDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen

Location

206 E. 9th Street, Austin, TX 78701

An Insider's view of Kazoo

How does your team reward individual success?

We try to strike the right balance between rewarding both individual and collective success. Personal recognition most often is peer-to-peer with colleagues, managers, and execs amplifying and commenting on appreciation. The team members truly value the feedback, and it helps create a more aligned, supportive, and connected company culture.

Casey

Chief Marketing Officer

What's the biggest problem your team is solving?

We work to develop, grow, and scale our renewals process. With 700 customers, the biggest obstacle we faced was how we could make the renewal process scalable for our growing customer base, without minimizing the customer experience. We’re constantly improving our process to meet the needs of our customers as well as the needs of our business.

Dre

Program Manager

What makes someone successful on your team?

A deep passion for the work we do, the discipline to do the hard work day in and day out, the willingness to be uncomfortable because you know that discomfort brings growth, the ability to brush off the rejection you get on a daily basis, a natural curiosity that drives your ability to ask more questions, and a desire to have fun!

Erin

Executive Director, Market Development

What are Kazoo Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have organized a Culture Committee that helps to improve culture, drive cross-departmental connections, discuss important topics, and organize frequent activities/events
Open door policy
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Game Room
ping pong, giant checkers, giant Jenga and video game hook ups
Stocked Kitchen
Snacks delivered every Monday
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Continuing Education stipend
Customized development tracks
More Jobs at Kazoo3 open jobs
All Jobs
Dev + Engineer
Marketing
Developer
new
Austin
Developer
new
Austin
Marketing
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Kazoo's full profileSee more Kazoo jobs