Partner Account Manager
Who is Bold Commerce?
Named one of North America’s fastest-growing companies by Deloitte, Bold Commerce provides innovative ecommerce technology for businesses of all sizes. We believe Bold brands should have the ability to create and customize powerful transaction experiences — across all channels. Staples Canada, Vera Bradley and Harry Rosen are among the 90,000+ brands in over 170 countries that trust Bold’s suite of ecommerce tools to power their online stores every day.
We're made up of more than 400 professionals (and growing) who live and breathe ecommerce, and truly care about what we do. We call ourselves Builders. Here at Bold, we live by the BUILDERS Code, our shared set of practices, beliefs, and values that help to shape this dynamic company.
Bold is looking for a Partner Account Manager to bring our partner network to the next level. The successful candidate will cultivate new and existing partnerships to drive creative and scalable ways of leveraging Bold and our suite of products to our partners. The core of this position is about deepening relationships and discovering new opportunities to drive revenue growth. To be successful in this role, you always bring new ideas to the table and push yourself outside of your comfort zone.
What you’ll do
- Build, manage, and maintain strong relationships with our high-value agency and system integrator partners by maintaining high levels of engagement and execution
- Negotiate with partners and their clients utilizing sales and partner best practices
- Manage the complete partnership cycle including prospect, contract, integration, and on-going management
- Be a trusted advisor to our partners and customers by utilizing high levels of integrity and transparency
- Introduce partners to new product enhancements, service developments, pricing initiatives, and other benefits of the Bold proposition
- Research potential partners, identifying key players, generating interest through networks, cold calls, and emails
- Prepare proposals and presentations for partnership programs, while also training our partners on the Bold suite of products
- Manage 3rd-party vendor relationships as needed as well as collaborating with internal teams
What we’re looking for
- Minimum 3 years of partner sales experience in ecommerce with a successful track record of meeting or exceeding assigned individual quotas
- Excellent interpersonal and communication skills to build relationships with stakeholders at all levels
- In-depth knowledge of business practices, industry practices, trends, and sales cycles
- Capacity to manage a consistent and promising pipeline of leads and prospects for new sales activities
- Ability to understand the success of a partnership is a blend of short and long term goals that will lead to a long term relationship
- Ability to own your territory and treat it as if it’s your own business
- Experience in understanding, communicating, and analyzing ROI in the negotiation process
- Experience working with an enterprise sales counterpart on complex, partner-driven sales opportunities
- Ability to travel into territory a minimum of 25% of the month
- Excellent organizational skills
- Familiarity of Bold’s Apps
- Experience with Shopify, BigCommerce or another ecommerce platform that depends on integration partners
- Experience with a CRM (Salesforce/Hubspot)
- A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our BUILDERS Code
Why work at Bold?
Our founders have created a workplace that our Builders look forward to coming to every day. A place where ideas are valued, where you can learn and grow and do cool things, while contributing to the success of the company. At Bold we embrace and cultivate a culture of creativity, innovation, and collaboration to enable everyone to do their best work every day.
Enjoy our total rewards package including health benefits, a personal spending account, group retirement savings, an Employee Share Ownership Program (ESOP), and an education fund to help you grow personally and professionally. To see everything we offer, check out boldcommerce.com/careers.
Let’s start the conversation
If you’re a potential Builder who likes to get shit done and think you've got what it takes to be Bold, we encourage you to apply. We promise it will be a career like no other. We get a lot of applicants, so we encourage you to do something that stands out! Tell us about a passion project you’re proud of, or leave us inspired by your portfolio or GitHub. We look forward to getting to know the real you!