Shopgate is looking for a Partner Operations Associate to join our business development team. Reporting to the Vice President of Strategic Partnerships and Business Development, this newly created position plays a critical role in supporting the business development and partner onboarding processes in the US and EMEA.
Manage the day to day tactical operations associated with partnerships to ensure the operations are aligned with the goals of the company.
Assist in creating and managing innovative, scalable Partnership Operations processes and workflows.
Work with the company's senior leadership team to gather key operations and process requirements
Deploy processes and workflows and ensure process compliance from partner managers and sales team members
Responsible for the organizational management of pipelines and reporting for the partnership team in both US and European markets.
Improve productivity by evaluating and implementing partner management tools or programs.
Responsible for day to day activities associated with onboarding of new Partners.
Act as direct point of contact and assist in cross-functional support of Partners to ensure success.
Work collaboratively with Marketing, Sales, and Customer Success departments.
What you'll do to be successful:
Effectively execute and drive desired results
Clearly communicate & set expectations
Balance simultaneous projects, effective prioritization and time management
Demonstrate highest level of detail orientation and organizational skills
Display a collaborative attitude to achieve shared goals with other functions
Solve problems quickly
Ability to articulate needs for process improvements
Other core competencies will be defined by your direct supervisor/manager
- Minimum of 1+ years of business experience
- Familiar with salesforce.com or understanding of CRM
- Must have experience working in channel organizations
- Intellectual curiosity and a knack for solving problems
- An entrepreneurial spirit and a willingness to get your hands dirty
- Bachelor’s degree preferred