Partner Operations Associate

| Austin
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Shopgate is looking for a Partner Operations Associate to join our business development team. Reporting to the Vice President of Strategic Partnerships and Business Development, this newly created position plays a critical role in supporting the business development and partner onboarding processes in the US and EMEA.

Responsibilities:

  • Manage the day to day tactical operations associated with partnerships to ensure the operations are aligned with the goals of the company.
  • Assist in creating and managing innovative, scalable Partnership Operations processes and workflows.
  • Work with the company's senior leadership team to gather key operations and process requirements
  • Deploy processes and workflows and ensure process compliance from partner managers and sales team members
  • Responsible for the organizational management of pipelines and reporting for the partnership team in both US and European markets.
  • Improve productivity by evaluating and implementing partner management tools or programs.
  • Responsible for day to day activities associated with onboarding of new Partners.
  • Act as direct point of contact and assist in cross-functional support of Partners to ensure success.
  • Work collaboratively with Marketing, Sales, and Customer Success departments.
  • What you'll do to be successful:

  • Effectively execute and drive desired results
  • Clearly communicate & set expectations
  • Balance simultaneous projects, effective prioritization and time management
  • Demonstrate highest level of detail orientation and organizational skills
  • Display a collaborative attitude to achieve shared goals with other functions
  • Solve problems quickly
  • Ability to articulate needs for process improvements
  • Other core competencies will be defined by your direct supervisor/manager
  • Qualifications:

    • Minimum of 1+ years of business experience
    • Familiar with salesforce.com or understanding of CRM
    • Must have experience working in channel organizations
    • Intellectual curiosity and a knack for solving problems
    • An entrepreneurial spirit and a willingness to get your hands dirty
    • Bachelor’s degree preferred
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    Location

    Our Austin office is located in the vibrant West Campus area with plenty of coffee shops, lunch spots, walkability and quick access to downtown.

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