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Partner Relationship Manager

| Austin

360training.com is looking for a Partner Relationship Manager. In this position, you will identify and enroll new partners and work closely with our clients/partners to manage and optimize our relationship, finding ways to increase market share while maintaining our company’s positive image. 

Essential Functions and Responsibilities include but are not limited to:

  • Building and maintaining relationships with partners and key personnel within customer companies.
  • Conducting business reviews to ensure satisfaction with our products and services, based on customer needs.
  • Communicating opportunities for additional product training with clients.
  • Attending meetings to building relationship with existing accounts, as well as establishing new relationships for new accounts.
  • Achieving targets and KPIs as assigned.
  • Escalating and resolving areas of concerns as raised by clients.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Other duties as assigned

Minimum Knowledge, Skills and Abilities:

  • Bachelors from an accredited college/university or equivalent experience.
  • Excellent communicator and creative thinker, with an ability to use data to inform all decisions
  • Ability to problem-solve, working with internal stakeholders to resolve issues.
  • Aptitude for fostering positive relationships.
  • Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

Physical/ Environmental

  • Constant sitting, standing, walking and computer use.
  • Constant communication both in person and via telephone and/or computer
  • Occasional bending and reaching
  • A medium to high level of manual dexterity required.
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our office is located less than two miles from Austin's famous Pennybacker Bridge on Capital of Texas Hwy with amazing views of the hills of Austin.

What are 360training.com Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Company Outings
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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