360training.com is looking for a Partner Relationship Manager. In this position, you will identify and enroll new partners and work closely with our clients/partners to manage and optimize our relationship, finding ways to increase market share while maintaining our company’s positive image. 

Essential Functions and Responsibilities include but are not limited to:

• Building and maintaining relationships with partners and key personnel within customer companies.
• Conducting business reviews to ensure satisfaction with our products and services, based on customer needs.
• Communicating opportunities for additional product training with clients.
• Attending meetings to building relationship with existing accounts, as well as establishing new relationships for new accounts.
• Achieving targets and KPIs as assigned.
• Escalating and resolving areas of concerns as raised by clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Other duties as assigned

Minimum Knowledge, Skills and Abilities:

• Bachelors from an accredited college/university or equivalent experience.
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions
• Ability to problem-solve, working with internal stakeholders to resolve issues.
• Aptitude for fostering positive relationships.
• Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

Physical/ Environmental

• Constant sitting, standing, walking and computer use.
• Constant communication both in person and via telephone and/or computer
• Occasional bending and reaching
• A medium to high level of manual dexterity required.