Partnership Manager at RapidDeploy

| Austin
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Join a purpose-driven, fast-growing enterprise software company that is working to transform 9-1-1.
The power to do remarkable things when it matters most is the heart of 9-1-1 and public safety. At RapidDeploy, we believe that regardless of size, geography or budget, everyone in public safety should have access to the data they need when it matters most to save more lives. That’s why, since 2016, our mission has been to reduce emergency response times and improve public safety. We are the industry’s only truly open and integrated emergency response platform with a portfolio of web-based cloud solutions that includes analytics, mapping, dispatch and first responder applications.
Over the past year, we have signed four state contracts and our software has been deployed in more than 700 9-1-1 centers across the U.S. We have increased our annual recurring revenue by more than 20X. We’re hiring passionate team members to help propel us into the next stage of growth.

Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring a Partnership Manager working in our office in Austin, TX or remote for the right candidate.

RapidDeploy is transforming public safety by creating an open platform for technology partners to collaborate and jointly bring solutions to market. As Partner Manager you will coordinate partner activities with product, technology and sales teams to help our partners go to market with RapidDeploy. You will be the first hire of a growing team, with an opportunity to chart your own course and influence the future of RapidDeploy. You will be doing the following, but not limited to:

Partner Program

  • Develop and manage an industry leading partner program.
  • Define a partner communication strategy and tools to keep our partners informed and motivated.
  • Work with partners to develop market intelligence and insights that drive our success.
  • Develop, document, and measure progress of our broad partner ecosystem mission.
  • Manage legal and contract process for all partner agreements.

Partner Development

  • Develop and deliver partner enablement materials, training courses and sales events to educate partners on the RapidDeploy products, vision and how they as a partner fit into our broad ecosystem. “Teach them to tell the story of RapidDeploy."
  • Work with partners and internal product and marketing teams to develop and manage co-branded marketing materials across both organizations. “Enable RapidDeploy team to tell the partner story well and identify the right opportunities for our partners.”
  • Be an internal advocate for our partners ensuring their product, activities, mission, and success are known and understood. Develop monthly internal partner achievements summary to keep RapidDeploy up to speed on market activities.
  • Identify and advocate opportunities for joint sales and marketing activities with our partners.

Lightning Partners is a category created to identify and recognize partners innovating in the cloud for Public Safety, in this role the Partner Manager will:

  • Own the overall relationship coordinating, documenting, and driving initiatives across Sales, Marketing, Product and Engineering ensuring each area of the company is connected and driving value.
  • Support the development and documentation of the go-to-market strategy.
  • Document, update and maintain a perpetual status of Lightning Partner initiatives.
  • Build and nurture Lightning Partner Relationships maintaining frequent and close communications.

Strategic Technology Partners touch every area of our organization and are fundamental partners in our growth. The Partner Manager will support CEO and VP of Partnerships to:

  • Execute on go to market and strategic partnership objectives.
  • Build and nurture strategic partner relationships.
  • Document and driving initiatives across Sales, Marketing, Product, Engineering and Finance ensuring each area of the company is connected and driving value.
  • Maintain a perpetual status of open activities and commitments across the organization.

Business Development and Partnerships

  • Support Product Management team by researching, evaluating, and reporting on potential value add feature partners. 

What You'll Need to be Successful

  • 5+ years in partner management and/or business development
  • Bachelor's Degree
  • Organizational talent & strong relationship management skills
  • Well-versed in technology, ideally cloud-based enterprise software
  • Experience in State/Local Government and/or Public Safety / Emergency Response are as strong plus

About RapidDeploy Inc.
- Strong revenue growth (20x+ in last 12 months) & huge recent customer wins (e.g., State of California)
- Fast-growing, passionate, mission-driven team – we care about saving lives through technology!
- Offices in Austin, TX and Cape Town, South Africa 
- Medical, dental, and vision insurance options, with benefits that kick in on your first day! Benefits are highly subsidized by RapidDeploy Inc. 
- In addition to 8 observed holidays, RapidDeploy employees receive 20 days of PTO and unlimited sick leave.
- RapidDeploy is a well-funded, venture backed growth company 
RapidDeploy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

RapidDeploy, Inc. and its affiliates understand that your privacy is important to you. When you apply for a position with RapidDeploy, we collect and process personal data for recruitment and other related Human Resources purposes. Review our HR Privacy Policy to learn how we collect, use, and protect your personal data in connection with our recruiting and HR efforts

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Microsoft SQL ServerDatabases


RapidDeploy has a new HQ! Located downtown on 7th and Brazos, we are neighbors with Austin's most infamous attractions.

An Insider's view of RapidDeploy

How does your team reward individual success?

Whether it's being awarded Employee of the Month, receiving praise in informal channels like Microsoft Teams, or promoting from within, RapidDeploy continually recognizes the success and accomplishments of individuals. RapidDeploy also provides tuition and continuing education reimbursement, so that I can continue to grow as a professional.


Senior Brand and Events Manager

What projects are you most excited about?

In 2021, the product team is most excited about providing call-takers & dispatchers with more sophisticated GIS capabilities and data, such as vehicle telematics, that will improve response times. We are also excited about providing our 911 call centers with the information they need & never had access to before, to make more data-driven decisions


VP of Product

What makes someone successful on your team?

Success on our team is all about how well you collaborate to solve problems. Although each team member has individual responsibilities, architecture, design, code reviews, and troubleshooting tasks are shared among the team. This takes concise, effective communication delivered in a manner that makes everyone feel like a valued contributor.


Director of Engineering

What is your vision for the company?

We are building an ecosystem to enable every part of the public safety workflow, from 9-1-1 to disaster response, to improve situational awareness of first responders and reduce response time. We believe that every public safety agency, regardless of size, geography or budget, should have access to cutting edge, life-saving technology.


Co-Founder & CEO

What are RapidDeploy Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
RapidDeploy covers the cost of parking for all employees, as well as offers Transportation Spending Accounts.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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