PreSales Engineer

| Austin

About the Company

At Brightpearl, we love retail and we’re on a mission to help omnichannel retailers be the best they can be. Over 1,200 small and medium-sized retailers, in 26 countries, use Brightpearl to automate their back-office processes, freeing up their time to deliver great products and customer service.

We manage more than 10m transactions and over $3b of business per year via our cloud-based retail platform, and we’re growing fast. We integrate with all the major e-commerce storefronts and marketplaces enabling us to get retailers up and running in half the time it takes the competition. Brightpearl’s UK headquarters is in Bristol and in Austin, TX in the US.

Presales Engineer Responsibilities:

  • Clearly articulate and the benefits of Brightpearl’s solutions and tailor product demos to all levels including functional employees up to "C" level executives;
  • Creatively develop solutions to unsolved and complex business problems with Brightpearl, it’s API and other integrated apps;
  • Challenge prospects on their current operating model and build a compelling business case for Brightpearl;
  • Advise on sales and upsell opportunities and act as subject matter expert in prioritizing those sales opportunities;
  • Scope the overall solution required to meet customer needs looking out for any potential issues, and then produce and deliver a technical proposal to the prospect;
  • Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed;
  • Control and manage your own deals when required;
  • Maintain account and opportunity updates within Salesforce to help manage and prioritize sales opportunities.

Requirements

Presales Engineer Essential Experience & Attributes:

  • 2+ years of presales engineering experience, supporting the sales cycle for a multi-faceted SaaS platform (CRM, ERP, Accounting, Ecommerce, etc...);
  • Solid communicator and team player with excellent verbal, written, presentation and interpersonal skills;
  • Self-driven, hard-working, persuasive, tenacious and takes responsibility;
  • Proven track record of successful quota achievement, increasing deal size and accelerating the buying process;

Desired Skills:

  • Previous experience in one or more of the following desired: SAP, Netsuite, Oracle, JDA, Infor, Torex, MS Nav/AX, Epicor, Sage or QuickBooks;
  • Previous ecommerce experience using Magento, Shopify, BigCommerce, Ebay, Amazon, etc...
  • Experience with financial applications and understanding of accounting principles;
  • Must be located in Austin, Texas or willing to commute

Behavioral Requirements:

  • A genuine desire to learn and succeed in tech sales;
  • Work collaboratively with colleagues to increase opportunity value and win rates;
  • Authentically curious, you love learning and improving yourself;
  • Integrity is fundamentally important to you.

Benefits

We offer a competitive salary, plus a superior benefits package including 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision. We’re an energetic, driven organization who believe in promoting a healthy work-life balance, and our office in Downtown Austin is an open, vibrant workspace. Check us out on Built In Austin to get more of an insight on what it’s like to work with us!

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Location

Located in the San Jacinto Center, we're by to the South Congress Bridge with a great view of Lady Bird Lake.

An Insider's view of Brightpearl

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.

Nikki

Office Manager

What’s the vibe like in the office?

It's great to be a part of a company where your contributions are recognized and encouraged. From day one, I've felt support from the team and have consistently been provided insight on Brightpearl's trajectory. I'm incredibly excited for both the future of my career here, and the future of Brightpearl.

EJ

Account Manager

What are Brightpearl Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
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