Principal Sales Engineer at BigCommerce

| Austin
Sorry, this job was removed at 3:35 p.m. (CST) on Tuesday, July 23, 2019
Find out who's hiring in Austin.
See all Sales jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Reporting to the Director, Sales Engineering & Solutions Architecture, you’ll leverage your deep industry and solution knowledge to both engage and educate our largest or most complex merchant prospects and inspire and level-up the overall capabilities of the greater Sales Engineering team. Your efforts will help our Mid-Market and Named Account Executives achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

What You’ll Do:
  • Participate in product, sales, technical training and certifications to develop a thorough understanding of BigCommerce (i.e. products, services, and value proposition) and the key attributes of the best Enterprise Merchants and Partners
  • Become an expert on the BigCommerce solution, available apps, APIs, roadmap
  • Evangelize and represent BigCommerce as a technical leader in strategic sales opportunities, advise customers on what is possible with our platform
  • Provide product demonstrations to strategic opportunities, and create compelling business cases for top enterprise prospects through the use of cost/benefit modeling and ROI analysis
  • Educate prospects on eCommerce recommendations and best practices
  • Lead consultative Solution Audits for top prospects
  • Role model best practices for complex sales with stakeholders including executive management, business and technical stakeholders
  • Act as a technical resource and mentor, assisting the Director with leading, advising, motivating, and coaching team members to maximize their individual potential, contributions and professional growth
  • Assist the Director with the development and execution of strategic plans and with the day to day operations of the team to ensure effectiveness, efficiency and scalability including building reporting and managing team metrics using SFDC
  • Engage closely with our Technology Partners and support the Strategic Business Development Team with key strategic initiatives, including advising on complex projects
  • Attain quarterly and annual objectives defined by leadership
  • Engage with C-level executives to define enterprise eCommerce strategies
  • Drive various "voice of" initiatives to the next level by regularly interfacing with and acting as a representative for Sales/Partners to our Product and Engineering senior leaders and teams
  • Translate system architecture trends into product requirements
  • Act as primary Pre-to-post Sales technical leadership for our most strategic opportunities, advising merchants from front-end Audit to solutioning to implementation to launch
  • Serve as an external spokesperson for the organization by hosting thought leadership events, workshops, industry events, and by presenting new products and helping prospects understand and use existing products
  • Influence sales and corporate strategies and practices by building excellent working relationships with leaders and colleagues across the business
  • Propose innovative concepts and promote new ideas
  • Solve complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives
  • Partner with Sales Operations on process improvements, cost reduction efforts and tool development to improve the sales engineering process, reducing complexity and cost, while improving sales
  • Manage multiple concurrent high visibility projects with high degree of accuracy
  • Monitor and report on applicable new technical and technology related trends
Who You Are:
  • 10+ years experience as a technical leader or advisor in the eCommerce space with 5+ years experience in the SaaS industry
  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience. Advanced degrees desirable.
  • Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.
  • Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.
  • Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways.
  • Sales methodology and Solution selling training a plus
  • Charismatic and energetic self-starting personality
  • Ability to collaborate with and motivate multiple groups toward accomplishing a task
  • Experienced in solution architecting, project scoping and product demonstration skills
  • Strong verbal, presentation, written, and organizational skills with a passion for winning

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

More Jobs at BigCommerce32 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Marketing
new
Austin
Project Mgmt
new
Austin
Project Mgmt
new
Austin
Sales
new
Austin
Marketing
new
Austin
Sales
new
Austin
Project Mgmt
new
Austin
Design + UX
new
Austin
Product
new
Austin
Project Mgmt
new
Austin
Operations
new
Austin
Marketing
new
Austin
Marketing
new
Austin
Data + Analytics
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView BigCommerce's full profileSee more BigCommerce jobs