Regional Director - North America - Central at Khoros

| Austin
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At Khoros, our passion is to help companies create customers for life. We build products we're proud of, and we're passionate about creating a culture of success. Our values reflect our company culture:

  • We earn trust through our actions and attitudes.
  • We win and grow as one team.
  • We listen, learn, and lead to help our customers succeed.


As a Regional Director of Sales, you will be responsible for building and leading a team of 6-8 Account Executives in the acquisition of new logo customers. You and your team will have success in this role by understanding the customers definition of business value and challenging them to think about new ways to differentiate and transform their business. You'll be able to inspire potential customers by providing thought-provoking and consultative strategies to help some of the world's most iconic brands to better engage with their customers. The perfect candidate is an intelligent individual who is passionate about selling new business and has a successful track record of managing others in doing the same. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with some of the world's leading brands.


The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.


The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers.


About you:

  • You have 7+ years of direct enterprise software sales experience (preferably in support of online communities, social media management, and customer care/service) 
  • You have 3+ years of experience leading a direct sales team with talent ranging from early to seasoned enterprise account executives
  • You have a proven track record of exceeding quota as both an individual contributor and team leader.
  • You utilize data to help inform your decisions and to provide predictable results.
  • You understand how digital, marketing, customer service, IT, and procurement processes work within Fortune 1000 companies
  • You're an exceptional dealmaker and leader who can negotiate and close new business opportunities, and you are experienced at uncovering customer needs, qualifying leads, creating pipeline, advancing opportunities, closing business, exceeding revenue targets, and meeting deadlines.
  • You have a stellar reputation, and natural ability to have insightful conversations with senior executives. 
  • You have the ability to work and influence effectively across organizations both internally and with prospects
  • You have experience identifying new sales talent, interviewing and building sales team.
  • You have a proven track record of enabling and applying training methodologies with widespread adoption.
  • You have strong written and verbal communication skills
  • You share our values and lead by example


As a Regional Director of Sales, you will:

  • Be responsible for building and leading a team of 6-8 Account Executives in the acquisition of new logo customers and achievement of sales targets
  • Own regional development, strategy, and execution planning
  • Be proficient at selling Khoros offering and managing all stages of the deal cycle
  • Be highly disciplined in Khoros value selling methodology and use our tools and processes to facilitate your teams success. 
  • Be highly visible in the field, with your team, directly engaging with potential customers, and coaching your team to achieve beyond their reach
  • Use Salesforce and other data sources to manage forecast/pipeline and provide visibility to senior leadership on a weekly basis
  • You will be a student of your region and team, always learning and actively improving upon the productivity in effort to drive better results 


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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