Dropbox
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Austin, TX

Renewal Account Executive

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Role Description

We are looking for high-energy, driven professionals with intuition for business, strong technical aptitude and natural sales instincts to join our Sales organization. You should be eager to advance in our organization by demonstrating your ability to be tenacious self-starter every single day. Dropbox offers a dynamic, creative environment where you will be provided the tools, resources and extraordinary leadership to sell business application solutions and take your career to the next level! 

Responsibilities

  • Own, drive and manage the renewals process in collaboration with the broader account team
  • Partner with our Customer Success Managers and Account Executives to develop account plans and strategies to drive revenue growth and market share within existing accounts
  • Lead proactive discovery conversations to uncover new opportunities, and transfer upsell leads as appropriate in a timely manner
  • Accurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies
  • Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close
  • Develop a thorough understanding of Dropbox products and maintenance contracts
  • Manage, track, and report sales activities and results using Salesforce.com

Requirements

  • 1-3 years of experience in account management, sales or lead generation
  • You will have ambitious drive and experience in a goal-driven environment
  • Track record of success & impact
  • Enjoy being measured against a quota and activity metrics (cold calls, emails, meetings, etc.)
  • Role-related experience:
  • Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
  • Knowledge of Salesforce.com a plus
  • Bachelors Degree or equivalent required
  • Commercial /Negotiation experience preferred 

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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