The New Tech for Restaurant and Hospitality

HotSchedules Now Powered by Fourth is the first global cloud-based intelligent back office platform in the restaurant and hospitality. We’re no ordinary software company! We pride ourselves on the culture we have created and work hard to ensure this is never compromised. This is a place where our people want to work; where they enjoy and develop in their roles; where our people pull together to work as a team and ultimately be a company we are all proud to be a part of.

By developing innovative products, building relationships with our customers and enabling great careers; we are focused on building lifetime loyalty with our customers and each other. The vast majority of us have worked within the industry; we believe we need to be passionate about and have experienced the industry in order to help our customers grow their businesses successfully.

When recruiting, we look for those who want to join our journey; those who want to be a part of our personality and culture; those who are professional; have energy, enthusiasm, and ambition, are entrepreneurial and those who can show they can live by our company values each day. Working at Fourth + HotSchedules provides an opportunity to build a successful career where our people develop and grow in a dynamic, fast paced environment.

This position will manage 4-6 inside sales analysts who will perform inbound and outbound SDR and NRO processing activities. The right candidate will work collaboratively with sales managers, marketing, presales and sales operations to build a long term scalable sales model. You will be responsible for developing and executing key growth sales strategies, tactics and action plans required to achieve your financial targets. Experience developing a strategy for prospecting into named accounts, hitting SQL metrics, and overachieving team quotas a plus. The ideal candidate will have experience selling software solutions and a working knowledge of restaurant operations as well as managing a geographically distributed team.

What You'll Do

• Lead a team of Sales Development Representatives (SDR) to develop and qualify lead opportunities, resulting in high-quality lead generation
• Attract, hire and retain high-performing SDR’s through multiple recruiting channels
• Drive a performance culture within the SDR team
• Provide training and support to the SDR team to better understand the Sales Development role and best practices for outbound prospecting
• Ensure your team consistently leverages HotSchedules' sales methodology to source qualify and transition opportunities as quickly, efficiently, and independently as possible
• Regularly conduct call reviews and coaching sessions with SDRs
• Work closely with sales managers and reps to ensure lead quality, quantity, and proper follow-up; align SDR pipeline product to needs of sales organization
• Provide detailed analysis and reporting on team’s performance as well as accurate forecasts to sales leadership based on individual SDR’s performance and historical trends
• Ensure all NROs are processed in accordance with customer and contract pricing and guidelines.
• What we're looking for:
• 5+ years in software sales (preferably in SaaS environment)
• 2+ years management experience in a business development environment
• Track record in hiring, developing and promoting Sales Development representative
• Proven experience prospecting via cold calling, email, and social selling
• Superior time management and communication skills
• Demonstrated experience with Salesforce

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including: scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia and UAE."

We are an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.